Online Studio Manager

Job Purpose:

Manage and ensure quality and delivery of the department’s individual stakeholders and as a group overall while maintaining effective communication with stakeholders.

License Requirements:

Rhode Island Department of Business Regulations Gaming Operations License

Essential Job Functions:

• Develop and execute a technology strategy aligned with the studio's overall business objectives, which involves identifying opportunities for technological advancements that can enhance production efficiency, improve workflows, and drive innovation.
• Collaborate with various production departments (e.g., design, product owners.) to provide technical solutions that support the creative process. This may involve managing production equipment, post-production facilities, visual effects tools, and other technology used in content creation.
• Manage the technology budget, making informed decisions on investments in hardware, software, and personnel to optimize technology operations while maintaining cost-effectiveness.
• Oversee the design, implementation, and maintenance of the studio's technical infrastructure, including hardware, software, networks, servers, and storage systems. Ensure that all technology is reliable, scalable, and secure.
• Evaluate and negotiate contracts with technology vendors and service providers to ensure the studio receives the best products and services at competitive prices.
• Implement strong security measures to safeguard the studio's intellectual property, sensitive data, and assets from cyber threats and unauthorized access.
• Stay up to date with industry trends, regulations, and best practices related to technology and ensure that the studio's technology operations comply with relevant standards and guidelines.
• Foster a culture of innovation and research within the studio, encouraging the exploration of new technologies that can improve production processes and deliver cutting-edge content to audiences.
• Work closely with other departments, such as design, and finance, to understand their technology needs and provide solutions that support their workflows and projects.
• Develop and implement contingency plans to ensure business continuity in case of technology failures or other emergencies.
• Act as a point of escalation for complex technical issues and provide guidance and solutions to resolve them efficiently.
• Manage and develop the department’s resources with the goal of meeting or exceeding all deadlines and expectations.
• Supervise Studio Engineering day-to-day activities.
• Own department KPIs and goals.
• Participate in the implementation of divisional and company initiatives and strategies.
• Develop research programs incorporating current developments to improve existing products/systems/technologies and study the potential of new ones.
• Determine and execute improved technologies used by suppliers, competitors, and customers.
• Collaborate with project stakeholders to achieve project objectives.
• Responsible for developing appropriate processes and road map for the team(s) including hiring plans, training requirements, staffing, etc.

• Lead and mentor direct reports while providing developmental opportunities when available.
• Other duties related to this position may be assigned.

Physical/Mental Requirements:

• Reading, writing, simple arithmetic, mathematics, good color vision, finger and arm dexterity, good vision, speaking, hearing, sitting, standing, lifting, bending, working under pressure, and working rapidly for long periods.
• The physical requirements are general requirements for this position. The actual exertion level (and frequency of use) can and does fluctuate depending on the individual tasks being performed.

Working Conditions:

• Mostly indoors and generally climate-controlled environment, occasionally outdoors.
• Noise, smoke, and odors.
• Working with others and independently.