What are the responsibilities and job description for the Security - Dispatch (Full Time) position at Bally's?
SUMMARY: Security Dispatcher is responsible for receiving information from a variety of sources and must be able to disseminate that information quickly and factually via radio.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives calls and requests for security assistance.
- Transmits information via radio to Security Officers on duty to investigate complaints or requests; relays instructions or questions from Team Members on duty.
- Monitors the location of security personnel on duty.
- Monitor fire (EAS) alarm system. Dispatch Security Officers to calls for service.
- Generates reports of suspect or unlawful activity or other incidents occurring on property.
- Provide assistance and information to Guests and Team Members.
- Performs other related duties as assigned by the Security Shift Supervisor.
- Must possess multi-tasking skills and have the ability to work in isolation.
- Must be able to work well under pressure.
- Must be able to wear a facemask.
- Prepares and submits reports as required
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, the individual must be able to perform security tasks exceptionally well. The requirements listed below are representative of the working knowledge and specific skills required.
All Dispatchers must be knowledgeable to all company policies, guidelines and procedures, including fire safety regulations and evacuation procedures. This individual must remain calm under stress.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required plus twelve or more months of relevant security experience or related equivalent.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and be able to maintain the applicable regional Gaming card and a valid driver’s license.
LANGUAGE SKILLS
Must be able to effectively communicate in English both verbally and in written form. Must be able to read and write simple lists, interoffice memorandums, and business correspondence. Must possess keen observations skills and be able to respond to potential problems quickly and efficiently.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Proficient in Microsoft Office and other related computer applications and skills.
REASONING ABILITY
Planning, Remembering Details, Using Arithmetic, Reading, Directing Others, Making Decisions, Discriminating Colors, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining and Observing Details, Multi-tasking.
PHYSICAL DEMANDS
Walking, Reaching, Kneeling, Carrying, Pulling, Hearing, Lifting 50lbs, Other Stress, Sitting, Bending/Stooping, Observing, Stretching, Turning, Smelling.
WORK ENVIRONMENT
Inside, Dry.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weight distances, and measurements cited in this job analysis are approximations.
