What are the responsibilities and job description for the Sales Associate position at Bally?
PURPOSE OF THE POSITION
The Sales Consultant is the front line ambassador, delivering a unique and true luxury experience to the Bally clientele in line with the Bally Brand Strategy, to maximize sales and establish long-term customer relationships.
DAILY TASK AND RESPONSIBILITIES
-Acknowledge the individual objectives and contribute to the daily achievement of store
objectives: “Key Performance Indicators” (KPI) Sales target, IPT/ AVT/ Transactions, CCI new, etc.
- Guarantee the application of the “Bally Ceremonies and Retail Excellence training” tools, being a host and ambassador of the brand.
- Participate to the daily running of the store:
- Visual Merchandising, quality of the window, counters and furniture presentation
- Controlling the cleanliness of the store
- Monitor and replenishment of the stock and maintenance of presented products
- Support of administrative duties (cashing up, inventories, etc)
- Contribute towards a safe working environment by reporting any maintenance or repairs
required to management
- Comply with all company fire, health & safety regulations
- Follow all store policies and procedures.
- May have responsibility for opening/closing the store as needed
- Adhere to loss prevention standards
CLIENTELE
- Proactively consolidate and develop CRM activity and Client portfolio, maintaining and
actively reviewing personal client book and till database
- Follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele and enhance relationships and drive business.
- Acknowledge of the competition and market price/positioning
- Proficient and accurate use of POS system and other software as required, updating
customer database.
- Assist with special requests, which include but are not limited to repairs, special orders,
returns, etc.
PERSONAL EFFECTIVENESS
- Ensure personal image, appearance and behavior reflects the Bally brand and people values, showing enthusiasm, commitment and initiative to be the perfect leader by example.
- Represent an ambassador of the brand, always maintain and promote proactive attitude,
actively participating and cooperate with team, acting with pride.
TEAM
- Participate in the recognition of team success and working together with all team members to meet the common goals and customer satisfaction.
- Complying with the attendance team schedule and morning daily meeting
TRAINING & IMAGE
- Actively participate and implement all Company Training Program, enhancing knowledge in products, fundamental tools, craftsmanship, brand heritage and company strategy
- Maintain a professional and impeccable image and follows Bally dress code, grooming
standard, uniform presentation.
DESIRED PROFILE
- At least 6 months of previous experience in retail customer service
- Professional presentation, good communication, excellent interpersonal skills
- Sales and customer oriented
- Passion for the fashion/luxury-goods industry
- Strong Team player
- Self-motivator
- Good Computer/software literacy skills
- Good level of English
Job Type: Part-time
Pay: From $15.50 per hour
Expected hours: 20 per week
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $-1
