Family Services Case Manager

BALTIMORE COUNTY PUBLIC SCHOOLS
CLASS TITLE: Family Services Case Manager

TITLE CODE: K3701

REPORTS TO: Facilitator, Judy Center

GRADE: 10/ESPBC $24.66 to $40.76 (Hourly Base Pay Scale for Non-Exempt Office Professionals, Clerical, and Classified Employees Represented by ESPBC, 2021-2022 Effective July 1, 2021)

DEFINITION: Provides administrative support to the Facilitator and assistance with the coordination of services to children and families to ensure the Judy Center is fully integrated into the school.

EXAMPLES OF DUTIES:

Assists with all administrative and managerial aspects of the Judy Center programs and services.

Coordinates services to families as outlined in the Judith P. Hoyer Enhancement and Early Education Grant Standards to include family intake, needs assessment, referrals, and home visits.

Provides direct intervention to children and families, facilitating transitions, maintaining case management notes, and preparing reports as required by MSDE.

Develops strategies for increasing program visibility and expansion, including recruitment of families and new family service partners.

Works with participating partners and agencies to provide grant compliant services to families and coordinate monthly case management meetings.

Organizes and promotes healthy meal distribution through partnerships and volunteer organizations. This includes determining family needs, developing partnerships to obtain food, and coordinating distribution of meals while maintaining appropriate documentation.

Works with the Judy Center Facilitator to determine needs, plan, facilitate and evaluate family trainings, events and adult education.

Assists the Judy Center facilitator and classrooms teachers with program accreditation/validation by participating on self-appraisal teams, developing program improvement plans, and assisting with assembly of documentation materials.

Supports families and the school by attending case management, Individualized Education Program (IEP), SST, and faculty meetings as appropriate.

Assists with Judy Center steering committee meetings by providing agenda items, preparing materials, and taking notes. Attends MSDE required meetings.

Performs other duties as assigned.


MINIMUM QUALIFICATIONS:

Education, Training and Experience:
Associates of Arts degree in Early Childhood Education, Special Education, Human Services, or a related field. Five (5) years’ experience in service coordination/case management. Bachelor’s degree and/or college coursework in social work is preferred.

Note: Other combination of applicable education, training, and experience which provide the knowledge, skills and abilities necessary to perform effectively in the position, may be considered.

Knowledge, Skills, and Abilities:
Demonstration of effective organization and communication skills.
Experience and effective management in coordinating services and collaborating with multiple agencies and service providers.
Positive human relations skills demonstrated by the ability to establish effective working relationships with children, families, and staff in an educational setting.
Ability to maintain confidential information and function in a professional manner.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:
This position includes travel to homes, schools and offices throughout the system and state-wide.

CONDITIONS OF EMPLOYMENT:

COVID-19 VACCINATION REQUIREMENTS: Baltimore County Public Schools (BCPS) is committed to providing the highest quality education to BCPS students and staff while ensuring the health and safety of its students, employees, customers, clients, contractors, interns, and other visitors. BCPS strongly encourages all persons to be fully vaccinated and boosted against COVID-19. Information about accessing COVID-19 vaccines and boosters can be found at https://coronavirusvaccineoutreach-bc-gis.hub.arcgis.com/. Detailed information about BCPS' COVID-19 mitigation plan and requirements can be found at https://www.bcps.org/covid19

FLSA: Non-Exempt

Eligible for membership in the Maryland State Retirement System.

This class specification defines the types of duties and level of difficulty of work required of positions in this title. It shall not be held to exclude duties not mentioned nor limit the right of management to assign work to employees.

Citizenship, residency or work VISA in United States required.

Application Instructions
Please read and carefully follow the instructions provided below.

• Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references). The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
• Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools. Applicants should also inform their reference(s) of the job they are applying to.
• Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
• Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration.

Pre-Employment Requirements:

• All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $106. An identification card will be issued which must be shown prior to employment.
• Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
• If you have military experience, you will be asked to provide a copy of DD214.
• Official transcripts for all higher education must be received prior to contract signing.

• Some positions will require employees to undergo a physical examination and/or drug testing.
• All newly hired personnel must attend a Badges and Benefits session.
• Additional job verification will be required for salary credit.

Non-Discrimination Statement

The Board of Education of Baltimore County does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, or veteran status in matters affecting employment or in providing access to educational programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the Board’s nondiscrimination policies should be directed to: EEO Officer, Office of Equal Employment Opportunity, Baltimore County Public Schools, 6901 Charles Street, Building B, Towson, Maryland 21204 (443-809-8937). There is a compliance officer responsible for identifying, preventing, and remedying prohibited harassment concerning students. Complaints of harassment should be directed to the executive director, Department of School Safety and Security, 9600 Pulaski Park Drive, Suite 118, Baltimore, MD 21220 (443-809-4360).


Contact Information
Chekesha Smith
Supervisor, Office of Staffing
6901 Charles Street, E Building
Towson, Maryland 21204
Phone: 443-809-7870