What are the responsibilities and job description for the Event Crew position at Baltimore Orioles?
JOB TITLE: Event Crew
DEPARTMENT: Ballpark Experience
REPORTS TO: Special Events Manager
SUMMARY: The primary purpose of this position is to assist with the preparation and break down of events at Oriole Park at Camden Yards (game and non-game day) while ensuring guests have a positive and safe experience.
DUTIES AND RESPONSIBILITIES (not limited to and including):
- Participate in the setup, execution, and break down of Oriole Park for all Orioles home games and non-baseball events.
- Assist and staff multiple game day locations to provide excellent customer service to fans.
- Provide guests safe, efficient, and effective service via shuttle and/or wheelchair in a timely manner.
- Provide guests with directions to seating areas, restrooms, concessions, novelty stores, and other Oriole Park services and amenities.
- Assist in the management and supervision of promotional giveaway distribution.
- Set up, manage, and breakdown the Kids Corner at Oriole Park at Camden Yards.
- Create and deliver “Surprise & Delight” moments for fans.
- Provide tours and escort services for groups, VIPs, and special guests.
- Execute and deliver in-game contest prizes, rewards or fan acknowledgement.
- Effectively communicate with other team members via two-way radio.
QUALIFICATIONS:
- Available to work a variety of shifts including days, evenings, weekends, and holidays as well as be available for large scale non-baseball events.
- Able to lift and carry items that weigh as much as 35 pounds.
- Able to walk and stand for long periods of time and climb stairs.
- Possess a positive attitude and strong ability to work well with co-workers and supervisors in a team environment.
- Have excellent organizational and interpersonal skills and the ability to communicate with team members.
- Excellent problem solving and customer relations skills
- Ability to express ideas and convey information effectively.
EEO Statement:
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.
COVID VACCINATION:
Vaccination against COVID-19 is a requirement of the position, subject to consideration of reasonable accommodations for documented medical or religious needs that do not pose an undue hardship.
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