Teller

POSITION SUMMARY

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful.

Receives and processes multiple transactions with emphasis on accuracy.

Sells money orders and official checks.

Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply.

Extraordinary customer service will be required at all times.

Consistent execution of policies and procedures.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

High School Diploma / GED

Strong customer service skills.

Knowledge of teller cash limits, teller machines, and preparation of teller work.

Ability to balance teller cash and maintain acceptable balancing percentages as defined by management.

Maintain Branch cash vault (if applicable).

Knowledge of consignment items and their issuance.

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.

Work well individually and with a team while maintaining a positive attitude.

Must demonstrate a business professional image and demeanor.

Outstanding listening and communication skills, both written and verbal.

Work well under stress and deadlines while managing multiple tasks.

Critical thinking skills.

Excellent work ethic.

Ability to work various hours as assigned to meet the needs of the business (open / close branch).

Able to perform opening and closing duties while maintaining security standards.

Regular attendance and punctuality is an essential function of the job.

PREFERRED SKILLS AND QUALIFICATIONS

Previous teller experience a plus, but will train.

Bilingual (Spanish) a plus.

PHYSICAL REQUIREMENTS

Constant use of computer screens.

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching.

Ability to sit and / or stand for long periods of time during the workday.

Long periods of typing and repetitive motion.

Ability to lift and / or move and carry 10-25 pounds (cash canisters, coin boxes / bags).

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities.

Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EOE / AA - BancFirst is an Equal Opportunity and Affirmative Action employer.

Diversity Our differences enhance business performance.

Last updated : 2024-04-06