Operations Specialist

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Summary:
The Quality Specialist will conduct detailed quality review, analysis, and reporting for various Loan Operations processes including, but not limited to, documentation, booking, servicing, and collateral management. This position will also play a critical role in overall department quality efforts consisting of process improvement, procedures, and training.

Essential Job Skills and Knowledge
Advanced knowledge of loan systems, documentation, and functions
Excellent communication skills, both written and verbal
Proficient in coordinating structured quality reviews
Critical thinking skills
Experience identifying, reporting, and mitigation of quality issues
Development and execution of remediation plans
Thorough knowledge of associated regulatory requirements
Understanding of the relationship between procedures, process, and quality
Comfortable challenging the status quo
Open to change
Ability to deliver high quality professional and service to internal and external customers
Operates with a sense of urgency
Contributes to the team's success
Results oriented and detail driven
Ability to influence others

Job Duties Addendum: Quality Specialist
Review and validate consumer and moderately to highly complex commercial documentation packages (including new money deals, renewals, modifications and extensions) to validate appropriate lending authority, covenants, terms and conditions are in accordance with credit policy guidelines, procedures and regulatory requirements.
Review and validate all required due diligence activities are properly conducted and approved, such as a detailed review of entity documentation, UCC's searches, etc., Ensure that all exceptions are addressed at, or prior to loan closing, and any waivers or deviations from policy are properly documented.
Validate loan codes applicable to customer, loan type, purpose, collateral, etc.
Ensure the delivery of accurate loan documentation packages in a timely manner while ensuring that the final package correctly incorporates the terms of the credit approval document, as well as regulatory and internal credit and policy standards.
Build strong relationships with Processing and Lending teams, as assigned.

Minimum Qualifications
5 years or greater consumer or commercial loan experience
5 years or greater Q/C experience
Six-Sigma and/or Project Management experience a plus
Ability to multitask in a high-pressure environment
FIS Bankway, Laser Pro, and/or ACBS experience preferred
Bachelor's degree or equivalent experience


The above statements intend to describe the general nature and level of the work performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.