Mortgage/Consumer Lender

Description

Job Purpose

Originates mortgage and consumer loans. May also originate some agricultural and commercial loans. Promotes the bank and its lending services to the community and helps to identify and serve the community’s financial needs through loan counseling, seminars and sales meetings, and by participating in and promoting the bank’s community activities. Provides friendly, quality client service and treats clients with respect and dignity, either in person or on the phone.

Essential Functions

Core Responsibilities

• Solicits loans. 
• Receives residential mortgage loan applications.
• Completes each loan application and all pre-processing functions in a timely manner to permit the loan estimate to be mailed within the required three business day period, as appropriate. 
• Screens loan requests based on bank policies and on types of loans offered by the institution.
• Offers or negotiates terms of residential mortgage loans presented to clients and prospects. 
• Orders credit reports, background checks, reference checks, and other information as needed. 
• Collects past due loans and tracks delinquencies.
• May maintain and submit a source of business log monthly to supervisor. 
• May identify potential clients, perform sales calls, and solicit new business.
• Provides outstanding client service to clients seeking residential mortgage and consumer loans. Answers inbound calls, makes outbound calls, handles client inquiries and answers client questions. Responds to email or electronic inquiries and loan requests.
• Interviews applicants to obtain information concerning their needs and pertinent financial and credit data.
• Communicates with prospective loan clients of the bank’s underwriting guidelines and applicable government regulations.
• Communicates complex approvals or denials to the borrower, real estate agent, or builder.
• Partners with Bank Iowa team members to complete mortgage and consumer lending loans

General Responsibilities

• May distribute market data and general loan information to the real estate community as directed by bank management. 
• May promote and participate in the bank’s special credit programs and other CRA programs.
• Actively participates in local business and community activities and maintains close contact with local builders, real estate brokers and agents, clients, and prospects.
• Has access to confidential information about clients and accounts. Protects the privacy and confidentiality of clients, other team members, and work. 
• Performs other bank related duties as assigned by supervisor.
• Understands and complies with banking regulations by following bank policies and procedures.  Stays abreast of relevant regulations, current industry matters, and any changes implemented internally to ensure compliance.  

Requirements

Required Education & Experience

• 1-2 years’ experience in a financial institution or loan office setting

Additional Qualifications Include

• Bachelor’s degree in business, finance or related field preferred
• Knowledge of documents needed for mortgage or various consumer type loans 
• Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
• Positive attitude and excellent interpersonal skills
• Attention to detail
• Strong communication skills, both verbal and written and including in-person and via telephone or email.
• Ability to set and meet priorities. Ability to work in a fast-paced environment. 
• Professional appearance and demeanor for interaction with public 
• Knowledge of bank policies, procedures, regulations, forms, departments, and products

Hours of Work & Travel

• Full time, regular employment
• Days and hours of operation vary with each Bank Iowa location. May work weekends.
• Travel may be required

About Bank Iowa

At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members, families, businesses, and farmers throughout Iowa who we serve in our 26 locations. With an ongoing commitment to community banking Bank Iowa aspires to be the bank of choice for our clients, the career of choice for our team members, a center of influence in our communities, and a point of pride for our family owners.

While our purpose is our “why” behind all that we do, our values allow us to fulfill our purpose. At Bank Iowa we strive to Be People-Centered in everything we do. We encourage our team members to Think Big beyond the immediate answer to be creative and innovative. Team members throughout Bank Iowa Enable Great Things by taking ownership and going above and beyond. Last, we inspire all team members to Bring Your Best each and every day.

What we Offer

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums. Our wellness initiatives promote positive change and allows our team members to think big. 
• Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. In addition to the generous PTO plan provided to each team member based on years of service and work status, Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program to support team members throughout various stages in their lives.
• Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career.  Our development approach focuses on your innate talents and developing those into areas of strengths.  Learning experiences are available in formal & informal training settings, as well, on-the-job training.  Development programs are available in-person and online.  Our tuition reimbursement program is available to support formal education programs. 
• Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 24 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presents team members who Live our Values on an annual basis.

Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.