Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep to be located in any of the Minnesota locations (Fairmont, Jackson, New Ulm, or Windom). This position works closely with all producers and customers to provide excellent customer service.
Bank Midwest offers a competitive compensation package, including 401(k), bonus program, and Employee Stock Ownership Plan. Both part-time and full-time position is eligible for benefits package, including medical/dental/vision options. Compensation is based on experience and qualifications.
Duties:
* Provide prompt, efficient, high quality service to clients and agents as the primary point of contact.
* Work with agents and insurance carriers to market both new and renewal personal lines accounts.
* Gather information as needed for renewals, changes, and other customer service related needs.
* Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
* Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
* Document all customer contact and interactions within core system.
Requirements:
* Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.
* Requires strong verbal/written communication skills, accuracy and attention to detail. Must have strong customer service focus and enjoy working in a team environment.
* Phone / work experience in professional office setting is preferred.
Equal Opportunity Employer
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