Jr Performance Metrics Data Analyst

Performance Management and Metrics Analysis

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Collaborate with IT and Controls professionals to design, implement, test and deploy software.
• Improves systems by studying current practices; designing modifications
• Recommends controls by identifying problems; writing improved procedures.
• Suggest/Recommend and lead project definition and requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintains system protocols by writing and updating procedures
• Provides references for users by writing and maintaining user documentation; providing desktop support; training users.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Contributes to team effort by accomplishing related results as needed. Build, test, and deploy statistical and predictive models to aid bank operations.
• Apply quantitative skills to support the development and implementation of different econometric or business models, including objective performance scorecards, per unit forecasting/projection, and trending analysis.
• Develop or assist with developing documentation, adhering to the Bank’s standard.
• Be a trusted partner for the business stakeholders understanding their business and strategy.

Data Governance

• Support new Data initiatives and related projects as required

Data Architecture

• Monitor data in official source (e.g. Data quality, remediation, frequency, etc.)

Data Quality (DQ)

• Review Data Quality standards and develop evidence of compliance with standards
• Define and produce Data Quality controls
• Monitor and report on Data Quality within domain
• Analyze root cause of Data Quality issues (in cooperation with Technical Data Owner)
• Learn and champion established metrics measurement methodology
• Build and maintain performance scorecards that properly illustrate individual, team, and department (1) productivity/capacity, (2) operational quality measurement(s), and (3) service level standard performance.
• Execute and track Data Quality remediation plans within domain in coordination with all stakeholders

Job Qualifications/Requirements

• Bachelor’s degree in Finance, Engineering, or related quantitative discipline.
• 7 years of experience in risk management, operations research, data science, project management, analytics, or a related role for a large-scale business, preferably in the financial services industry.
• Knowledge of risk and control concepts.
• Ability to analyze qualitative and quantitative data and provide summary reports and recommendations.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.