Performs work in accordance with established hospital standards, department/unit structure, processes and outcome standards, regulatory and accreditation requirements and the philosophy, goals and objectives of the hospital, Peri-operative department and education department.
1. |
Provides complete and effective verbal or written communication with appropriate information to staff or coordinator / manager as applicable. Responds appropriately to customer requests using outstanding customer service skills. Maintains communication with Surgery (and other departments) concerning problems as they arise. Legibly and accurately records, completes requests, complies with requests, distributes item(s), and or forwards calls. |
2. |
Maintains a working knowledge of all-mechanical equipment and instruments. Maintains assigned department area insuring neatness, correct labeling, cleanliness, no item outdates |
3. |
Performs professional responsibilities. Attends in-services and unit meetings. Functions as a mentor for new employees. Adheres to unit dress code. |
4. |
Coordinates and prioritizes supply, instrument and equipment requests by phone with other hospital departments. Makes decisions in crisis situations based on assessment and prompt action / intervention. Restocks par level, exchange carts, and emergency carts correctly/completely. Accurately documents all items distributed. |
5. |
Assesses availability of and makes recommendations to manager for instruments / supplies needed in SPD. |
6. |
Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job related hazards, and national patient safety goals. |
7. |
Ensures positive customer relations interactions
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Key Accountability |
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1. |
Monitors and reports on performance improvement. Accurately maintains legal records for all sterilizer loads, sterilized items and biological records. |
2. |
Prep/pack of instruments / trays. Prepares Surgery & Labor & Delivery case carts. Monitors all instrument loss – replace, report and record lost instruments. |
3. |
Uses EPIC, Intranet and SPM system resources accurately and without difficulty. Uses material resources conservatively. Maintain integrity of instrument container systems Assists in department physical inventory control |
High School diploma or GED required. IAHCSMM certification (CRCST) is required within two years of employment.
EXPERIENCE: Sterile processing and Distribution experience preferred.
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