ED-DR Patient Financial Specialist 1, ED Registration- HH

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we’re all in for helping you be your best.

Description:

Responsible for completing varied duties to support the revenue cycle, compliance, and patient experience by accurately and efficiently completing tasks in areas of registration, financial screening, verification, and patient throughput. Maintains a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers. This incumbent is considered essential staff and must be able to work as needed on weekends, holidays, and during disastrous events (e.g., hurricanes, pandemic, etc.). This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Estimated pay range for this position is $15.00 - $18.15 / hour depending on experience.

Qualifications:

High School Diploma, Certificate of Completion, GED, or equivalent training/experience required. Associate‘s degree preferred. One year working experience in a high-volume, fast-paced public health setting or revenue cycle setting with demonstrated experience in payment collection, such as billing, sales, and collections/customer service. In lieu of degree and/or experience, a highly motivated individual that has the ability to satisfactorily demonstrate and/or role play required skills in a professional manner with a clear and convincing ability to excel in the role. Heavy emphasis in meeting department and individual collection goals.Complete and successfully pass the new hire Patient Access training course. Revenue Cycle background including knowledge on insurance contracts, collections, authorizations, and pre-certifications, as well as Health Care regulatory guidelines to include HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. Excellent interpersonal, communication (verbal and written), and customer service skills. Ability to multitask and have an agile mindset. Basic knowledge of Microsoft Word and Excel. Bilingual (English/Spanish).