Job Description:
Position Summary: The Medical Assistant assists the staff and physician by collection of pertinent patient information needed to determine physical and psychological needs, address and identify health problems, performs selected treatments, diagnostic procedures and routine duties. The MA functions as a member of the healthcare team with responsibilities commensurate with training and demonstrated competencies. Direct patient care is provided to patients of all ages. Patient/Customer Population(s) Served:
Patient/Customer Population(s) Served (CHECK ALL THAT APPLY)
Neonate (Birth to Discharge)
X
Adult (18< 65 Years of Age)
Infant (Discharge to Twelve Months)
X
Geriatric (65 Years of Age)
Pediatric (1<12 Years of Age)
Position does not provide direct patient care and/or does not have frequent interaction with patients.
Principal Duties and Responsibilities:
(Please see attached job accountabilities for specific clinic requirements)
The following is a summary of the major functions of this position. He or she may perform other duties, both major and minor, which may not be mentioned below, as well as specific functions may change from time to time.
Key Accountabilities/Weighted Points
1
40%
Renders patient care under direction of physician and by order of MD, PA, or NP which includes:
1.) Assists physician with procedures and examinations
2.) Performs alcohol and drug screen collections BaptistWorx Urgent
3.) Completes documentation of patient complaints/reason for visit, as well as all documentation in professional and timely manner.
4.) Performs all procedures and treatments per physician order with accuracy and consideration for patient comfort
5.) Assists patients and families with educational needs and provides assistance in other areas as warranted
2
10%
Clerical Duties:
1.) Schedules appointments for patients and obtains appropriate authorization from insurance or workman’s compensation
2.) Fee tickets are checked accurately to reflect services performed
3.) Speaks to appropriate personnel regarding workman’s comp BaptistWorx, Urgent Care
4.) Answers telephones as needed
5.) Assures that insurance and demographic information is accurate and updated as necessary
6.) Assists with responsibilities of office flow
3
35%
Laboratory Duties:
1.) Performs all testing with accuracy and with under order of MD
2.) Performs all quality testing per department policies and records data with accuracy
3.) All equipment is cleaned/maintained as outlined in departmental policy
4
15%
Environmental Duties include:
1.) Infection control is practiced at all times, including patient, instruments, room and equipment.
2.) Appropriate records are maintained per departmental policy
3.) Supplies are ordered, stored restocked in rooms labs as necessary
4.) Maintains a positive attitude/contributes to a positive working environment
Standards of Conduct:
Minimum Education, Training and Experience Required: High School Diploma or Equivalent required Basic Life Support Certification required Minimum two years of direct patient care experience preferred
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