Manager Trainee

Store Associate

Reporting:

• Reports directly to the General Manager

Primary Responsibilities:

• Safely operating a vehicle
• Acquisition and maintenance of customers
• Answer incoming telephone calls and route them to the appropriate employee
• Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as directed by management
• Maintain regular mailing campaigns
• Process Order Forms and references
• Input customer information into the store computer
• File and maintain customer folders and records
• Accept and process current customer payments
• Update customer information and account status in the store computer
• Responsible for merchandise handling:
• Loading, unloading, securing, delivering, setting up, troubleshooting, servicing, returning, and quality assuring merchandise

• Maintain the store’s warehouse area in a neat and orderly manner
• Document all vehicle movement on daily route sheets
• Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance upkeep
• Confirm customer identification, collect monies, and obtain customer’s signature on agreements
• Assist in field collection and marketing programs as requested by store management
• Monitor and recommend payment frequency changes to the GM based on customer payment history
• Immediate contact of all customers who have not renewed their agreement
• Act as a customer counselor who resells the benefits of timely renewal payments
• Document all customer promises and update customer information in the store computer system
• Monitor the accuracy of customer classifications according to the customer’s payment history and habits
• Other tasks as assigned by management

Requirements of Position:

• Must be 21 years of age or older in order to operate a box truck and be able to pass a DOT medical physical
• Must be able to lift, load, and dolly merchandise 50 – 300 pounds
• Ability to work as a team
• Excellent interpersonal skills
• Professional appearance
• Good communication skills
• Strong technical skills
• High energy level
• Good driving skills

Pre-Employment:

• Successful reference checks and verification
• Must be able to pass a drug screen
• Must be able to pass a criminal background investigation

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

License/Certification:

• Driver's License (Required)

Work Location: In person