What are the responsibilities and job description for the Inside Sales Support Specialist position at Bargreen Ellingson?
Description
We are seeking the right Inside Sales Support Specialist to join our growing team. The ideal person understands the business needs, challenges and concerns of our customers and is dedicated to exceeding expectations.
If you strive for excellence and enjoy working with a diverse group of personalities to solve problems and exceed sales goals, then please apply!
Bargreen Ellingson is a third-generation family owned restaurant supply and design company based in Tacoma. We are looking for a dynamic person, willing to learn and contribute to the overall success of the company. Bargreen Ellingson has been providing exceptional service since its inception and is considered a Top Ten dealer within the Foodservice Equipment & Supply industry. We strive to offer the best service and products for our customers, after all, "Serving Those Who Serve Others" is the motto we live by. We continue to grow through the direct efforts of our staff. We reward employees who work hard to create their own successes and strive to provide those same individuals opportunity for growth within our organization.
Essential Duties:
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Answering customer inquiries, tracking orders, and following up with customers about their order status.
- Developing support relationships with sales representatives.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
The wage shown is DOE & results. Some of our newer Inside Sales Support Specialist make an hourly rate and an additional commission per month, while established team members far surpass that amount. Commission begins on the first order entered, with no delay during training or onboarding.
Requirements
Requirements
- Bachelor's or Associate's degree in Business, a related field or equivalent experience is preferred
- Previous customer service, sales, project management or restaurant experience a plus
- Computer literacy, excel and typing skills
- Strong analytical, organizational, and time management skills
- Excellent team working, motivational, interpersonal, communication, and customer service skills
- The ability to multitask and quickly switch your focus without losing sight of projects and goals
- An understanding of sales principles and customer service practices
Salary : $50,000 - $70,000
