Assistant Operations Manager

Who We Are:

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries.

We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Who We’re Looking For:

We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company

If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

Why You’ll Love a Career at Barrett Distribution Centers:

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
  • Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• Tuition reimbursement
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel

What You’ll Do:

You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

1. Always Better
2. Utmost Integrity
3. Dedication to the Customer
4. I am an Owner
5. Open and Honest communication

You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

The Position:
The Assistant Operations Manager, reporting to the Operations Manager, is responsible for managing the day-to-day operational execution of assigned client, area, and/or shift. Including effective labor schedule, flow, efficiencies, supervision, and proper utilization of space, equipment, and resources.

The compensation range for this is position is 80K-90K per year, depending on experience.

Your Day-to-Day:
Consistently applies Barrett’s core values of Always Better, Utmost Integrity, Dedication to the Customer, I am an Owner, and Open and Honest relationships in all interactions and decision making. Is responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

• Accountable for the safe, efficient, and economical operation of the warehouse for assigned client, area, and/or shift in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, and inventory control.
• Manage all distribution services of assigned client, area, and/or shift, which may include receiving, storing, shipping, handling return/damaged goods, maintenance, and administrative activities to ensure customer requirements and/or KPIs, if applicable, are met in an efficient manner.
• Ensure the operation exceeds customers’ expectations for service and responsiveness.
• Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse for assigned client, area, and/or shift.
• Identify root cause of Nonconformance Reports and implement Corrective Actions Report as needed for assigned client, area, and/or shift.
• Participate in the preparation of budgets, revenue projections, and account analysis of assigned client, area, and/or shift.
• Utilize measurement systems to evaluate productivity, quality, and variance from standards.
• Continually optimize facility storage to minimize the inefficient utilization of space.
• Responsible for maintaining physical inventory accuracy at a defined company rate.
• Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner.
• Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors.
• Partner with the customer to maintain a high level of satisfaction with frequent communication and follow-up on customer concerns and requests.
• Interface with internal partners, including but not limited to Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
• In conjunction with the Operations Manager, attract, develop and retain high-performing, diverse talent within the business; build future leaders through mentoring and serving as a role model.
• Responsible for ensuring supervisors, leads, and associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards.
• Develop and communicate clear goals and expectations for assigned staff; provide ongoing training and development opportunities.
• Actively leads meetings and effectively communicates daily goals, building, and company-wide information; sets the energy level and tone of the day.
• Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini-games to improve productivity and/or improve our customer’s experience.
• Ensure compliance with OSHA and MSDS regulations.
• Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized.
• Maintain physical condition of warehouse by planning, inspecting, and issuing work order requests for repair or replacements
• May provide coverage for the Operations Managers in times of absences as well as coverage for other facility Assistant Operation Managers as business needs dictate.
• Perform other related duties as required.

What You'll Bring to the Table:
High school Diploma/GED required
Four (4) year college degree preferred
Minimum of three (3) to five (5) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment).
Experience must demonstrate a strong working knowledge of warehouse operations and policies and procedures.
Working knowledge of 3PL, Supply Chain, and Transportation, WMS system preferred
Working knowledge of Inventory Control, cycle counts, and a proven track record of inventory accuracy.
Working knowledge of Lean principles and/or Six Sigma preferred.
Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Experience must demonstrate excellent verbal and written communication skills, as well as organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines and function well in a high-paced and, at times, stressful environment.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.