What are the responsibilities and job description for the Front Desk Associate position at Barrington Chiropractic?
Our chiropractic office is seeking a Front Desk/Patient Care Coordinator.
The position is presently available, and in-office training starts immediately. This is a long term position, and we are looking for someone to join our team. Must be available to work all shifts. Pay is commensurate with experience. Possible full time position available eventually.
Responsibilities of the position include: patient account management, patient scheduling, office flow, filing, data entry, light cleaning duties, inventory management, answering phones, and accepting patient payments.
Requirements:
Expertise in running the front desk with outstanding customer service. Attention to detail and multi-tasking is a requirement.
Experience in patient account management, scheduling, answering phones, and proficient in Windows, Word, Excel, and PowerPoint.
Qualities and Abilities:
- Care and compassion for all patients.
- Respond efficiently to patient and doctor needs and inquiries.
- Understand and be supportive of patient care plans to support their return to health.
- Resolve patient issues in accordance with company policies, regulations, and board standards.
- Manage patient scheduling and direct patient traffic flow.
- Organize and present financial arrangements to patients.
- Oversee the processing of medical records request.
- Manage specialist referral process, sending letters and reports.
- Write business/patient e-mails efficiently and clearly.
- Support marketing and promotion initiatives.
- Maintain patient data according to regulations and company policies
- Take responsibility for the appearance and functionality of the office.
- Maintain facilities and equipment in accordance with hygiene and safety regulations.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 10 hour shift
- No weekends
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $16 - $18