What are the responsibilities and job description for the Lead Cashier position at Bass Pro Shops?
POSITION SUMMARY:
The Lead Cashier will assist customers during and after the checkout process at Nature’s Wonders. Oversee and guide cashiers and assist General Manager and Assistant Manager.
ESSENTIAL FUNCTIONS:
Greets all customers when entering and leaving the store.
Handles returns and exchanges, diffuses and reassures frustrated customers.
Oversees schedule adhere by team members.
Be alert, friendly and ready to assist at all times.
Comfortable with all processes and functions of the point-of-sale system.
Assures checkout counters are never left unattended.
Diligently to keep money organized, count change correctly, insure accuracy of transactions and checks are filled out properly with all required information (correct amounts, phone number, driver’s license number)
Keeps checkout area clean and organized.
Familiar with all discount programs offered by the store.
Be diligent in associating customer accounts, applying discounts, punch cards, etc.
Bags product efficiently and accommodating customer wishes.
Takes special orders and requests.
Answers incoming phone calls.
Assists with barista duties as needed.
Any other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITY
Excellent organization skills and attention to detail
Experience in a customer service environment
Excellent verbal, written and communication skills
Adaptability to new processes and procedures
Excellent self-motivation and initiative while unsupervised
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Must be able to lift up to 25 pounds at one time.
The ability to move freely around your workspace.
Sitting, standing, squatting, kneeling, bending, crawling, and climbing may be necessary physical requirements for this position.
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
We will be accepting applications on an ongoing basis
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
