Used Firearms Outfitter

POSITION SUMMARY:

The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring proper payment to the customer. This role provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.This includes processing firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law. This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.

ESSENTIAL FUNCTIONS:

• Evaluates, appraises and purchases used firearms utilizing experience of firearms knowledge and resources.
• Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies and applicable regulations including:
  • ATF required forms,
  • Applicable state forms necessary for background checks,
  • Certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements and straw purchases,
  • Proper and error free completion of all company forms.
• Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping. Responsible for maintaining standards within the department and back room including attention to proper facing of firearms tags and performing opening and closing duties.
• Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
• Provides legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations.
• Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Communicates effectively to customers the benefits of company programs.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or equivalent experience
• Experience: 2 to 4 years of experience

KNOWLEDGE, SKILLS, AND ABILITY:

• Must be 21 years of age
• Safely handle firearms
• Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
• Good understanding of retail and a knowledge of computers
• Background in current firearms models
• Able to appraise and know the marketable value of used firearms 
• Must have a great work ethic and ability to multitask

TRAVEL REQUIREMENTS:

• Local travel to purchase used firearms out of store

PHYSICAL REQUIREMENTS:

• Constantly stand and/or walk during shift
• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Constantly assess the accuracy, neatness, and thoroughness of the work assigned
• Occasionally operate machinery and/or power tools
• Occasionally ascend or descend ladders, stairs, step stools, etc.
• Occasionally work in noisy environments
• Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. ​