Licensed Master Social Worker, Clinical Care Coordinator (Unit C3)

Are you looking to make a difference by improving the health of our patients?  Here you will find an innovative culture that is patient-focused and dedicated to making a difference.  We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.  Recently named a Forbes America's Best-In-State Employer 2022!

$2,500.00 SIGN-ON BONUS (connect with our Talent Acquisition team on eligibility requirements)

The Licensed Master Social Worker (LMSW) will work Per Diem, Various Shifts and Weekends and provides case management services as appropriate throughout the life span and in various settings.

• The Licensed Master Social Worker evaluates discharge needs upon admission, ensuring each patient has a complete discharge plan; Refers discharge planning to appropriate roles as needed.
• The Licensed Master Social Worker proactively identifies and removes barriers that may impede department or system-wide patient flow.
• Assigns available beds based on bed request priorities.
• Ensures acknowledgement and completion of Pre-Procedure Requirements (PPRs) in Care Logistics software prior to testing and/or procedures.
• The Licensed Master Social Worker communicates with patients and families about plan of care and discharge goals. Identifies potential discharges and updates patient status and planned discharge time in Care Logistics software.
• Provides the Hub with visibility to potential unit transfers in a timely manner. Collaboration and Teamwork: Collaborates with other health care team members providing patient- centered care.
• The Licensed Master Social Worker acts as a spoke of the Hub by partnering with other Care Coordinators to facilitate patient progression and flow at a unit level to achieve system efficiency Collaborates with the Hub to ensure appropriate patient placement and level of care (ICU, Med/Surg, etc.).
• Works collaboratively with unit staff and support team (UM Nurse, Complex C3, etc.) to progress each patient's care towards discharge.
• Rounds with physician to discuss patient progression and barriers to discharge.
• The Licensed Master Social Worker leads SNAP huddles to anticipate barriers to discharge and align care team towards discharge goals.
• Serves as a consultant and educator with medical staff regarding status, placement, payor requirements, and utilization of resources.
• Identifies patient for readmission risk, communicates to care team, and updates Care Logistics software.
• The Licensed Master Social Worker works with unit staff to ensure Care Logistics software accurately reflects unit and patient status (anticipated transfers, discharges, patient location, and patient alerts). Coordinates the patients plan of care in conjunction with physicians and Nurses for appropriate sequencing of care/interventions; ensures appropriate clinical pathways, protocols or standards of care are initiated.
• Actively manages LOS for units patients through partnership and collaboration with all members of the healthcare team
• The Licensed Master Social Worker reviews Physician admission order and validates status and level of care matches order.
• Collaborates with UM Nurse to assure that all payor and status requirements are aligned according to patient's clinical progression.
• Reviews LOS values and working DRG daily; Updates in Care Logistics software as needed.
• The Licensed Master Social Worker proactively monitors patients in observation or outpatient status and progresses status accordingly. Works with Nurse on discharge needs/barriers for all patients; initiates intervention by UM Nurse as needed.
• Identifies need for patient to receive IM letter; collaborates with UM Nurse as needed. Assists Clinical Documentation Specialist in engaging physician to respond to queries clarifying documentation to reflect appropriate severity of illness.
• Identifies opportunities to transition testing to the outpatient setting.
• The Licensed Master Social Worker meets deadlines and exceeds metrics identified for the Facility/Unit through attention to detail and implementation of facility policies and Performs other duties as requested or assigned.

Education:  

• Master's Degree in Social Work required .

Experience: 

• 1 year of social work experience required.
• 1 year of experience in an acute care setting preferred.

Licensure/Certificates: 

• Current NYS Licensure as a LMSW.
• Case Management Certification preferred. 

Benefits:
Our commitment to our employees includes benefit programs that are designed to meet the various needs across our employee population.

• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits and more…

Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.