Debt Collection Representative

Midland, MI Full Time
POSTED ON 5/14/2024

-Collection Specialist

About the Job

We are looking for a new team member that has a positive attitude and always treats consumers with the respect they deserve.

Education and/or Experience: Qualifications include a high school diploma/GED, proficient typing and computer skills, excellent communication skills and professionalism. Experience in collections and healthcare receivables are not required but preferred. A background check will be done.

Diversity, Equity & Inclusion: We are committed to growing a diverse business community. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Principle Responsibilities - As a Collector you will handle inbound and outbound calls, negotiate and set up payment arrangements, ask open ended questions, and examine each person's financial situation to establish a payment solution. The job of a collector is to assist the consumer into getting any accounts listed with our office resolved.

Compensation – The collection specialist position receives an hourly wage plus monthly commission. With a generous benefits package that includes 100% employer-paid health insurance, dental, vision, employee assistance program, short & long term disability, life insurance and also up to a 7% 401(k) contribution.

Training – Initial training lasts for approximately a month if the new hire has no prior experience in the collection industry. All training will be done at our physical location in downtown Midland.

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • Office

Work Location: In person

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