What are the responsibilities and job description for the After Hours On-Call Manager position at BAYADA Home Health Care?
“While the world is cautioned to stay home in response to the Coronavirus (COVID-19) pandemic, BAYADA’s mission to safely keep people there has never been more important. Without home care, our clients risk infection and hospitalization—at hospitals with already-strained resources.
With the protection of our clients and caregivers as our highest priority, we have mobilized a swift, efficient, and comprehensive response so that we can stay on the front lines, giving care—safely. If you’re the type of person who rises to the occasion and wants to make a difference in the lives of others, we want to meet you (virtually, even)! We can work through this crisis—together.”
BAYADA Home Health Care is seeking a local On Call Manager to work from home for our Bennington, VT Office. This is an after-hours position, providing support from 5:00pm-8:30am.
Do you want to make a difference in people’s lives? We’re BAYADA Home Health Care—a leading home health care company—and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities:
- Respond to inquiries and service requests received via phone
- Responsible for coordinating home health care services during non-business hours for our clients
- Report end of shift census of calls
- Schedule staff members and be able to multi-task in a calm and compassionate manner
- Retrieve messages via voicemail and returning calls promptly
- Problem solve and maintain emergencies by coordinating all clinical issues with the on-call nurse
- Training for the position will take place in the office
Qualifications:
- High school diploma required, Associates degree strongly preferred
- Staff scheduling experience (within home care preferred)
- Strong customer service skills required
- Ability to multi-task and work under pressure
- Strong computer skills required
Sponsor-Office
