Digital Health Management Consultant 1

Opportunity Overview
Baylor Scott & White Health (BSWH) is actively investing and expanding its digital footprint to transform how health care is delivered and create a meaningful, customer-for-life experience. The Digital Factory is central to BSWH’s overall strategy and mission by delivering industry leading, award winning products that elevate the patient experience. We believe that building world class products starts with assembling the right teams, which is why we are focused on bringing in high-quality talent that complements our team dynamics and adds to our culture. Our new state-of-the-art building in Deep Ellum, ushers in a new era of collaboration and inspiration rarely seen in healthcare. 

As the largest not-for-profit healthcare system in the state of Texas, Baylor Scott & White’s patients and members span the continuum of racial, ethnic, gender, and socioeconomic diversity. The Digital Factory upholds both an ethical and practical support of diversity within its team. We believe that diverse perspectives, which reflect the broad ecosystems from which our patients and members come, within the Digital Factory allow us to approach digital transformation with greater consumer-centricity and to innovate on behalf of users with greater empathy and efficiency. We encourage all diverse candidates to apply for consideration, as your inherently valuable perspectives allow us to better serve our stakeholders.

About the Role
Digital Health Management Consultants (MCs) will primarily serve as Product Managers of a digital health product or portfolio of products. MCs focus on the developing and delivering transformative and effective products through the Discovery, Scoping, and Agile Development Lifecycle. From being involved in a product’s conception all the way through its launch, this role offers an exciting opportunity to set the standard for transformative health care. 

Responsibilities
- Collaborate with product team to shape product strategy and determine business value
- Gather knowledge and input from relevant clinical, operational, and/or technical stakeholders to form requirements
- Translate business requirements to technical requirements, working closely with designers, developers and product team
- Document, track and prioritize business requirements
- Facilitate team meetings around prioritization, planning and status updates
- Create and implement proactive change plan to drive adoption and minimize barriers to transformation
- Exercise strong-decision making across the team
- Identify product KPIs and track product metrics
- Gather and clearly communicate user and technical requirements
- Facilitate product launch, product support model and adoption strategy with stakeholders
- Manage relationships with stakeholders and vendors

Location/Facility – Administration Building + Work from Home
Specialty/Department/Practice – Digital Health Office
Shift/Schedule – Standard schedule, M-F 8:00a-5:00p
Benefits – Our competitive benefits package includes*:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
*Note: Benefits may vary based upon position type and/or level.

Required Qualifications
- Bachelor’s degree
- Passion for making health care the way it should be
- Growth mindset – expect to fail, fail fast, and be resilient 
- Ability to operate and deliver through uncertainty
- Ability to collaborate with leadership and staff at all levels; strong personal presence
- Strong problem solving and root cause identification skills
- Strong meeting facilitation and presentation skills.

Preferred Qualifications:
- Product Management experience and / or familiarity with product management approaches, tools, and phases of the agile lifecycle 
- Familiarity product management approaches, tools and phases of the agile lifecycle