Front Desk Agent
Job Posting for Front Desk Agent at Baymont Inn and Suites
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service throughout their stay. Your role will involve handling guest inquiries, managing reservations, and ensuring a smooth check-in and check-out process. If you have a passion for hospitality and enjoy creating a positive guest experience, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and resolve any issues or complaints in a professional manner
- Manage reservations and ensure accuracy of guest information
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain cleanliness and organization at the front desk area
Experience:
- Previous experience in the hospitality industry is preferred but not required! We are willing to train the right person!
- Strong customer service skills with the ability to handle difficult situations with professionalism
- Excellent communication skills, both verbal and written
- Strong attention to detail and problem-solving skills
Front desk shifts:
6am-2pm
2pm-10pm
10pm-6am
If you are passionate about providing exceptional guest service and thrive in a fast-paced environment, we would love to hear from you. Apply today to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $16.28 - $17.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Work Location: In person
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