Salary Resume Critique Job Openings

Front Desk Representative

Baymont Inn & Suites East Amarillo
Amarillo, TX Full Time | Part Time
POSTED ON 8/21/2024

We are looking for a responsible and dependable Full Time/Part Time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation at the Baymont Inn & Suites.

If you have a knack for talking (a.k.a. customer service), then we want YOU to join our Front Office team! : )

Experience is not necessary but a plus

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Welcome the guests upon their arrival and assign rooms while consistently offering professional, friendly and engaging service.
  • Provide guests information about our hotel, available rooms, rates and amenities in an informative and helpful way
  • Handle Guest concerns and react promptly, logging, notifying proper areas and ensuring the utmost satisfaction in resolutions.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate

Requirements and skills

  • Customer service attitude
  • Excellent communication and organizational skills

*****It's that simple!*****

Who are we looking for?

  • Friendly person
  • A creative, can-do attitude, with the ability to think outside of the box.
  • Ability to multi-task!

Job Type: Full-time/Part-time

Schedule:

  • 8-10 hour shift
  • Evening shift

Job Types: Full-time, Part-time

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Work Location: In person

Salary : $19,500 - $24,700

Estimate Salary for Front Desk Representative in Amarillo, TX
$27,873 (Medium)
$25,048 (25th)
$33,160 (75th)
For Employer
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