Parts Advisor

Description

The primary functions of Parts Advisor is to handle retail and wholesale parts needs at the counter for internal and outside demands, including telephone inquiries and request.

Responsibilities:

• Greets customers promptly and courteously. Handles customer request promptly and makes sure of proper parts selection.
• Recommends related parts while customer is at counter as appropriate.
• Delivers parts to customer at the counter.
• Advises customer or Service Advisor on receipt of back-ordered parts.
• Tags and Maintains inventory of warranty parts to be held for scrapping.
• Develops a strong relationship with all customers through excellent communications.
• Demonstrates professional personal behavior.
• Conducts self in a manner that brings credit to the dealership and is befitting to customer contact requirements
• Interacts with technicians positively and in a helpful manner.
• Completes all paperwork accurately and on time.
• Be knowledgeable of parts automation requirements.
• Accurately handles costing of parts on repair orders as appropriate.
• Accurately handles paperwork required or parts scrapping, as appropriate.
• Maintains and uses an up-to-date catalog and price book.
• Accurately completes entry and relief of sales from inventory.
• Checks invoices against stock received as instructed by Parts Manager.
• Assists with annual inventory as instructed.
• Maintains and updates bin labels as required or appropriate.
• Assures proper storage of all newly received parts.
• Handles special orders of special items and follow through with notification to owners.
• Maintains a clean work area.
• Helps maintain parts stock in an orderly condition.
• Returns parts to proper location.
• Dresses neatly in company uniform.
• Assigns tasks, as appropriate, to parts runner, drivers, etc.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

About Bayou Automotive

Bayou Automotive has a strong moral compass and treats all of its associates with respect. The success of our employees is paramount. We provide extensive training and mentoring to help guide all employees to a successful career. We have a competitive compensation plan and benefit package.