Leasing Consultant (Mount Prospect, IL)

Leasing Consultants have the exciting job of helping people find their perfect apartment home!

Bayshore Properties currently has an opening for a motivated and enthusiastic Leasing Consultant to join the team at Mount Prospect Greens Apartments, a 344-unit market rate apartment community located in Mount Prospect, Illinois - just minutes from Chicago and O'Hare International Airport.
This position will manage the leasing/sales process from start-to-finish. You will create and build relationships with potential residents, conduct property tours, and find new & exciting ways to market your property. You will also assist the property manager with resident relations; including assisting with the application and move-in process, any issues the residents might have while living with us and conducting lease renewals.

To succeed in this role, you must have excellent sales skills in person / over the phone, customer focus and be able to work weekends.

Leasing Consultant Responsibilities:

• Provide excellent customer service to residents and prospective residents, and maintain a positive attitude
• Provide a professional and engaging experience for prospects while touring the apartment homes and community
• Maintain consistent resident retention with a focus on renewal of leases and resolution of resident conflicts and problems
• Develop a strong rapport with residents, and be able to enforce community rules and regulations as necessary
• Process applications and lease renewals, and complete all related paperwork accurately and correctly
• Proactively manage sales, outreach, and lead generation, converting leads into sales
• Work with the maintenance department to ensure apartment turnovers are completed on time
• Recognize opportunities for problem resolution and establishing good customer relations
• Recognize trends in customer issues and advise management

Leasing Consultant Qualifications:

• High School diploma or equivalent is required, a college degree is preferred
• Previous customer service experience, leasing and/or sales experience is preferred; apartment industry or real estate experience, a plus
• Excellent written and verbal communication skills
• Strong organizational skills
• Customer-focused approach
• Motivated self-starter with the ability to work well in a fast-paced, team environment
• Knowledge of property and lead management software
• Proficiency in Microsoft Office products, specifically Word and Excel
• Valid Drivers License with reliable transportation

Physical Requirements:

• Lift and carry up to 20 pounds;
• Alternate sitting / standing; keyboarding
• Bend/stoop, climb stairs, walking consistently during shift
• Has normal range of vision, hearing and speech

Company Benefits:

• Competitive starting pay with generous commission rates
• Housing discount
• Generous time off – 3 weeks PTO and above standard company holidays
• Health, Dental & Vision Insurance
• Company provided Life Insurance & Long-Term Disability insurance
• 401(k) with Company Match
• Relaxed dress code - Exciting and business casual work environment!
• You'll receive on-going training to help you learn the job

If you meet the above qualifications for our Leasing Consultant, please apply today!

Bayshore Properties provides equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

All offers are contingent upon sucessful completion and passing of background checks and pre-employment drug test.

Job Type: Full-time

Pay: From $19.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

COVID-19 considerations:
Bayshore Properties is adhering to all safety protocols according to state and local mandates along with following the CDC guidelines.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Property leasing: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person