Business Support Analyst

Job Description: Job Title: Business Support Analyst - Remote Location: Springfield, Mo Department: Information Technology Employment Type: Full-time Shift: Monday - Friday Job Summary: Join a mission-driven organization that values your growth, wellbeing, and contributions. As a Business Support Analyst, you'll play a pivotal role in utilizing data analytics to drive organizational success. We seek detail-oriented problem-solvers with a passion for transforming data into actionable insights. Embrace this opportunity to leverage your technical skills while making a meaningful impact. In this highly collaborative role, you'll utilize analytic tools and programming languages to handle complex tasks, maintain custom data tables, and prepare comprehensive reports. Your expertise will empower leadership with valuable recommendations and data-driven strategies. The Business Support Analyst - Remote position offers... All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine -- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program -- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Paid Time Off - 29 days per year including vacation & holiday pay Premier Training - Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere. Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities: Proficiently utilize analytic tools and programming languages to handle complex tasks and situations Create and maintain custom data tables Exhibit strong teamwork skills, attention to detail, and ability to complete tasks and projects effectively with minimal support Demonstrate a strong understanding of data and analytics, and the ability to transform them into useful information Research, assess, and explore data for quality and accuracy Prepare and maintain reports from single or multiple data sources as requested and based on business needs Maintain deep knowledge of the organization's data and practices to provide valuable recommendations, continuously sharpen skills, and positively impact organizational success Analyze data trends and communicate findings to leadership or stakeholders in a clear and relatable manner Continuously improve data collection processes, adapting to changing needs and prioritizing accordingly Function in accordance with Operational Guidelines and professional code of ethics Participate in staff development activities, meetings, and self-evaluation processes as required Assist with data collection, program evaluation, grant applications, contract maintenance, and other special functions as assigned Education and/or Experience Qualifications: Bachelor's Degree or equivalent 2 years applicable experience in Revenue Cycle operations in data management and call metric analysis Proficient in SQL, Excel, Tableau, Crystal or similar business analytic programs Additional Qualifications: Ability to perform tasks independently or with minimal support, and to problem-solve basic to complicated issues Excellent technical writing skills in relevant areas, including queries, reports, visualizations, and dashboards Strong communication and problem-solving skills, ability to follow directions and accept supervision Clear and direct communication skills about technical subjects, as well as presentation skills Moderate understanding of data and analytics, and the ability to turn both into useful information Ability to communicate effectively with a wide range of stakeholders Ability to read, interpret, and follow written, oral, or diagrammatic instructions and documents Ability to perform basic mathematical operations Ability to identify data patterns and inconsistencies Ability to address problems involving several concrete variables in standardized situations Ability to work in a highly independent, fast-paced environment, closely collaborating with all organizational levels to gather requirements and provide status updates Keywords: Business Analysis, Data Analytics, SQL, Excel, Tableau, Crystal Reports, Remote Work, Work from Home We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Burrell is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k employees