IT Technical Writer

Job Description –Technical WriterDescriptionThe technical writer will be required to create new, maintain existing, and ensure consistency across all documentation. The technical writer will also be responsible for the following:
Duties/Responsibilities: Create, edit, and /or revise the following: Capture departmental processes and create new procedure documentation. policy documents based on agency governance rules and state/administrativestatutes/rules forms including state forms and internal departmental forms. Determine the type of publication that will best serve the document requirements and useexisting approved templates. Meet with department stakeholders to create new procedures and review and update anycurrent documentation. Conduct walk-thru meetings for revisions and ad hoc meetings to create newdocumentation. Review existing related documentation and interview SMEs to develop new documentation. Assess the audience for whom the documentation is intended; adjust tone and technicalterms used to ensure understanding. Plan documentation processes, including meetings, development, routing for approval, andpublication. Perform other related duties as assigned.Required Skills/Abilities: Excellent verbal and written communication skills. Excellent writing, editing, and grammatical skills. Excellent organizational skills, attention to detail, and consistency. Ability to maintain cordial working relationships with other associates. Ability to set up, manage, and conduct both in-person and virtual meetings. Ability to present complex data in clear, concise text. Ability to meet deadlines and work independently or as a team, as needed. Ability to edit and proofread the work of colleagues. At a minimum, intermediate knowledge of the following: Microsoft Office Suite: Word, Excel, PowerPoint, Visio, Paint/Snip & Sketch (or currentiteration of graphics package), MS Teams, SharePoint Adobe Acrobat Pro/DC for both conversion and editing Ability to learn with only minimal instruction the following: In-house created applications such as PolicyTech Other applications, both off-the-shelf or custom-developed and used in-house Document management systemEducation and Experience: Bachelor’s degree in English, Technical Writing, or related field required. One-Three years of related experience.

Job Type: Full-time

Pay: $30.00 - $30.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Bachelor’s degree and Technical Writing: 1 year (Required)

Ability to Commute:

• Indianapolis, IN 46204 (Required)

Ability to Relocate:

• Indianapolis, IN 46204: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $31