Responsibilities:* Working with content strategy, product designers and researchers, you will write and edit content for end-to-end journeys including screen flows, emails, error messages and promotional content.
* Ensure content complies with our ICG's content guidelines and maintains platform-wide consistency.
* Help review content against the copydeck during QA testing.
* Write FAQ and self-service content.
Qualifications:
* Exceptional writing, communication, and presentation skills.
* Superior editing and proofreading skills, as well as demonstrable professional experience writing UX and marketing content for various platforms.
* The ability to help simplify user journeys by writing simple, clear and concise instructions to guide users through transaction flows.
* Experience developing content for emails, error messages and FAQs.
* A portfolio of relevant work including case studies and UX writing required for consideration.
* 4-6 years of UX writing experience required including 2-3 years of writing for Fintech or financial services.
Interested candidates please send resume in Word format Please reference job code 208980 when responding to this ad.