Systems Engineer

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. 

I. Job Summary:

The Systems Engineer will be part of a global team responsible for delivering storage, virtualization, and server management services in a 24x7, mission-critical environment. The Systems Engineer’s primary duties will include maintenance of server operating systems, system related hardware, enterprise software, and other platforms associated with our enterprise systems. He/She may be asked to perform disaster recovery operations, protecting data, upgrading software and hardware equipment, or replacing faulty hardware components when necessary.

II. Job Responsibilities:

• Base understanding of the following technologies (hardware and ancillary tasks):
  • Virtualization technologies: VMWare, Citrix, Hyper-V
  • Server hardware: HP, Dell, Cisco
  • Storage technologies: EMC, Pure, HP
  • Microsoft: Active Director, Group Policy, Windows Server OS, Office365, Exchange
  • Network Monitoring Tools: Solarwinds, etc
  • Backup technologies: Data domain/Avamar/Pure/Veeam
  • Other: OpenDNS, AWS, Linux, SCCM
• Establish server and storage environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
• Strong knowledge of a Hybrid AD environment and be able to run scripts and reports. Knowledge of how to setup SSO; Azure AD Integrations
• Maximize system performance by monitoring performance; troubleshooting problems and outages; scheduling upgrades; collaborating with the infrastructure team on system impacts to the environment
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Apply OS patches via SCCMand upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Report systems operational status by gathering, prioritizing information; and managing projects
• Analyze system problems, perform troubleshooting and incident response on the system and communicate with the appropriate personnel; track problems through to resolution
• Follow IT change control best practices for predictable results
• Continuously update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Experience supporting a data center environment