Job Posting for Vacation Planner- Beach Properties of Hilton Head at Beach Properties of Hilton Head
Key Duties and Responsibilities:
Handle telephone, email, internet and ‘in person’ inquiries efficiently and politely
Exceed our customers’ expectations by delivering service in a professional, knowledgeable and accommodating way
Remain calm, patient and polite if receiving customer feedback
Maximize revenue by converting inquiries, recognizing business prospects, and taking every opportunity to upsell
Liaise with all departments to ensure the best service is provided to our customers
Ensure that all work meets company standards; all paperwork must be accurate and complete, including booking information and payment details
General administrative duties
Maintain positive working relationships with guests, vendors, other employees, etc.
Co-operate closely with team members and other departments to ensure that Beach Properties of Hilton head is the best it can be
Set a great example for new employees
Minimum Required Skills & Competencies:
Upbeat and positive attitude
Professional, honest, reliable and trustworthy
Confident, self-motivated and demonstrate a passionate commitment to the business
Excellent communication skills, both verbal and written
Ability to work in a high pressurized environment
Highly organized
Strong ability to multi-task
Natural ability to sell products enthusiastically
Ability to work weekend rotations
Desired Skills & Competencies:
Minimum of (2) two years’ experience in the vacation rental industry
Experience with Navis Hospitality CRM Platform (or similar program)
Perks & Benefits:
Competitive compensation
Paid vacation
401K plan
Health, dental and vision plan
#LI-DNI
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary.com Estimation for Vacation Planner- Beach Properties of Hilton Head in Hilton Head Island, SC
$36,906 to $46,831
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