About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
Originally opened in 1949, the Beachcomber's name captures the essence of the property. It's all about the beach. Put your toes in the sand and soak in the sun on 200 feet of private beachfront. As was the norm in the early iterations of Florida hotels, Beachcomber's rooms all open up to a lush courtyard featuring tropical gardens, pools and endless spots to relax in the shade. No matter where you are, at the Beachcomber, you're always just steps from the beach and within earshot of live music emanating from our legendary beach bar, Jimmy B's!
Overview:
We are currently seeking a passionate and highly motivated Rooms Division Manager to join our team. The successful candidate will be responsible for overseeing all aspects of the rooms division, including housekeeping, and front desk.
The successful candidate for this role will have a proven track record of developing a team to provide exceptional guest service. They should also be open to learning and leading by example, responding professionally and courteously to both guests and team members.
Key responsibilities of the role will include managing and leading a team of employees, ensuring excellent customer service is delivered at all times, implementing and maintaining standard operating procedures, monitoring and managing room inventory, and working closely with other departments to ensure seamless operations.
Located in a picturesque location, this stunning property is the perfect place for you to take the next step in your career. With its breathtaking views and relaxed atmosphere, Beachcomber Beach Resort offers an unparalleled work environment that will inspire and motivate you to achieve your goals. So, if you are ready to take on a new challenge and work in a place that will take your breath away every day, then submit your application today. We can't wait to welcome you to our team and help you grow both personally and professionally!
Qualifications:
- Minimum of three years of experience in a similar role.
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A degree in hospitality management or a related field is desirable.
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A proven track record of managing teams.
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Excellent communication and organizational skills, and a strong attention to detail.
Essential Duties
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Oversee functions of the reporting departments to ensure that services and products are maintained at the required level.
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Ensure that all property and Benchmark-Pyramid Hospitality policies and procedures are strictly enforced.
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Train and support Front Office and Housekeeping staff to ensure exceptional guest satisfaction.
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Collaborate with the team to organize monthly departmental meetings and training sessions.
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Develop policies for the Rooms Division and make critical decisions.
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Coordinate with Engineering and Housekeeping teams to schedule room maintenance.
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Create and implement programs to improve guest service quality.
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Ensure timely employee performance reviews.
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Oversee scheduling and payroll for Front Office and Housekeeping.
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Manage disciplinary actions within the department, including coaching and counseling if necessary.
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Ensure efficient staffing and cost controls throughout all areas of the Rooms Division.