Account Manager

Job Function/Purpose:

The Account Manager position in Montana is a blended role of account management and sales/design support. The Account Manager serves as the primary subject matter expert for the territory within the area of Electronic Security Systems, and assures the appropriate solutions align with our client needs. In addition, other solutions such as AV, Nurse Call and Critical Communications may fall under the Account Managers responsibilities. Cross selling will be the key to success in most all vertical markets. It is the Account Managers responsibility to engage other subject matter experts as resources to best meet our customer’s needs and develop business within territory assigned.

Key Responsibilities:

1. Work as sales lead to develop sales pipeline selling to end-customers, general and electrical contractors.

2. Positioning our solutions in competitive scenarios to achieve success.

3. Drive security solution strategy and system design for the region.

4. Serve as technical consultant to interpret project specifications, drawings, system layout, and develop bill of materials and installation labor projections for a successful project.

5. Responsible for the development of competitive cost cases for complex opportunities which will meet the customer's requirements.

6. Manage sales pipeline within our CRM (Dynamics).

7. Support the internal transitional process for new projects moving from sales to operations.

8. Meet or exceed assigned quotas.

9. Communicate challenges and opportunities on a regular basis with the management team.

Job Qualifications:

• This is partly a client facing role. Account Managers will spend 40% to 50% of their time in face-to-face discussions with our clients.
• The Account Manager must possess a minimum of 5 years of industry specific experience in the area of electronic security solutions.
• Must be capable of engaging in physical security discussions to achieve the best solutions for both the internal and external customers.
• Must be willing to participate in continuing education for your area of expertise for continuing industry-specific education.

Specific Qualifications:

1. The ideal candidate would have certifications or experience with some if not most of the following manufacturers: Genetec, Milestone, Lenel, Axis, Avigilon, Hanwha, March Networks and Aiphone.
2. Must have knowledge of design and implementation of Security Systems (Access Control, CCTV and Intrusion Detection).
3. Must be able to perform pre-construction needs assessments to determine the best solution within our product line.
4. Must be able to understand and assist with implementation and training for customers.
5. Must be able to engage in technical conversations with end users and design consultants as a trusted advisor.

Travel:

It is expected that this position will require a moderate amount (35% – 45%) of travel, as needed.

Additional Skills and Abilities:

1. Excellent written and verbal communication skills.
2. Must be responsible, self-motivated, self-starter, personable and well-organized.
3. Superior customer service skills to deal with both internal and external customers.
4. Ability to manage multiple tasks simultaneously.
5. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
6. Plan, organize and implementation skills that allow for the successful completion of a project by due date.
7. Valid and current driver’s license.

Essential Functions:

1) Requires prolonged sitting, standing, some bending, stooping and stretching. Requires manual dexterity and eye-hand coordination for data input.

2) Occasionally lifts and carries items weighing up to 30 pounds.

3) Must maintain a clear background check to satisfy customer jobsite badging requirements.

4) Must be willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.

5) Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

6) Reaching, grasping and carrying activities also required including ability to navigate a construction job-site.

7) Maintain a clear drug and alcohol screening protocol.

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other responsibilities and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.