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Reports to Pharmacy Manager. Assists in the development and maintenance of pharmacy services that promote and provide pharmaceutical care. Participates directly in clinically-oriented services. Commitment to provide excellent customer service experience.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Order Verification Cell:
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- Reviews all orders for completeness, accuracy, compatibility, appropriateness and proper dosing with a review of the patient's profile such that the needs of all patient types are met (i.e. pediatric, neonatal, geriatrics).
- Follows standard work for order clarification, rejects orders when appropriate and follows up with a corrected order with appropriate communication type.
- Verifies physician orders, including all IV orders, utilizing standard work to ensure accuracy and proper prioritization prior to order being interfaced to nursing's bedside barcode scanning system.
- Utilizes the Unverified Orders Monitor (UVOM) to prioritize order verification and designates orders appropriately for clinical follow up.
- Follow standard work for processing "yellow messages" from Nursing.
- Utilizes the EGH P&T approved pharmacy automatic substitution to ensure adherence to the formulary.
- Calls MD to suggest a formulary substitute when non-formulary item is ordered.
- Fulfills duties in Pharmacy, decentralized areas, satellites, Outpatient Pharmacy, Heart City Health Center as assigned.
- Follows standard work for meeting core measures as related to order verification.
Dispense/Fill Cell:
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- Using aseptic technique, and following all USP 797 guidelines, compounds all admixtures, piggybacks, TPNs and other specialty solutions when needed according to batch times following standard work following par levels.
- Direct supervision over the daily operations of the IV Room as well as the training and orientation of new staff members to aseptic techniques and IV Room procedures.
- Follows and role models USP 797 guidelines in the clean room.
- Prepares and checks compound sterile products with proper priority and proper labeling - "Stat" in 30 minutes, "Now" in 60 minutes, and remaining orders according to indicated time or by next route.
- Properly completes chemotherapy and AIC profiles, and maintains chemotherapy, biological, syringe and epidural logs online. Completes Simplifi 797 logs.
- Ensures the double check system (RPH checking RPH) is utilized at all points in the chemotherapy dispensing process and for those specific items listed as such in the compounding book.
- Checks controlled substances pulled from pharmacy CSM to be stocked in Omnicell cabinets on regular routes and stock outs.
- Checks all repackaging, bar-coding of medications (zebra), code trays, travel boxes, and other items performed by technicians in a timely manner.
- Has a general knowledge of CSM and Omnicell mechanics.
- Assists in the maintenance of efficient inventory levels.
- Offers constructive respectful feedback to technicians when errors are found utilizing this as a teaching opportunity.
- Checks Omnicell fills for new medication uploads and Patient Specific Bin loads according to physician orders -- "Stat" orders filled in 30 minutes. "Now" orders filled in 60 minutes. All others filled in time for next route delivery.
Clinical Cell:
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- Follows standard work for completing clinical work utilizing the patient centered list (eg: renal list, antibiotic surveillance, QT prolongation meds, digoxin, etc.) and initiating and maintaining PCPs where appropriate.
- Provides clinical pharmacokinetics, TPN and anticoagulation dosing services for all appropriate patients.
- Provides in-services to medical, pharmacy, and nursing staff as needed.
- Documents clinical notes in Electronic Medical Record with the end result of effective and appropriate communication with the healthcare team.
- Attends clinical meetings and educational in-services.
- Participates in hospital committees as assigned.
- Participation in clinical services demonstrates the ability to meet the pharmaceutical needs of all patient types (i.e. pediatric, geriatric, neonatal, renally compromised patients).
- Performs clinical activity in the main pharmacy, decentralized areas, satellites, outpatient pharmacy, CHF clinic, anticoagulation clinic, other ambulatory clinics with pharmacist participation, CBM and Heart City Health Center as assigned.
- Follows standard work to assist in meeting core measures where clinical interventions are required.
- Performs patient counseling/teaching when needed.
- Completes appropriate antibiotic review per antibiotic stewardship standard work.
- Reviews Rehab patient profiles weekly, consulting with physicians on any recommendations).
- Fulfills duties of pharmacy extern preceptor and shares clinical knowledge with pharmacy externs.
Supporting Function Cell:
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- Assists in the development of departmental policies and procedures.
- Assists in the annual review of power-plans.
- Attends meetings, reads minutes, emails and stays current with all communications.
- Shows initiative by initiating and completing special projects.
- Assists in the department activities initiated to meet regulatory agency standards.
- Provides direct supervision for technicians, maintaining continuity in workflow and efficiency.
- Participates in the orientation of new staff members, orientation is performed thoroughly and cordially.
Contribute to the overall effectiveness of the department
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience:
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree in Pharmacy or a Pharm D degree from an accredited school of pharmacy or successful completion of the foreign pharmacy equivalency exam and licensure as a registered pharmacist or eligible for licensure in the State of Indiana. The completion of hospital pharmacy residency or equivalent experience is preferred.
Knowledge & Skills:
- Demonstrates the interpersonal and communication skills (both verbal and written), necessary to interact effectively with physicians, hospital staff, and other health care professionals to assure optimum pharmaceutical care.
- Knowledge of current pharmacy laws and regulations.
- Knowledge of antibiotic stewardship principles
- Knowledge of anticoagulation dosing and monitoring principles for the various classes of anticoagulants
- Knowledge of parenteral nutrition dosing and monitoring.
Working Conditions:
- The ability to work at a brisk pace with the ability to control multi-directional problems and questions in an orderly, correct, and expedient fashion.
Physical Demands:
- Ability to tolerate prolonged computer screen time.
- Some lifting and bending.