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Public Assistance Case Management Specialist

Beam, Longest and Neff, L.L.C.
Santa Fe, NM Full Time
POSTED ON 4/11/2024
Beam, Longest, and Neff (BLN) is a full service heavy civil engineering and program management firm. Founded over 75 years ago, BLN is a leading firm across the United States. BLN is seeking individuals who can provide efficient, professional eligibility and case management services for federally funded programs.
Duties & Responsibilities:
The case manager must assist program applicants in all aspects of the assistance process. Case Managers must:
  • Provide professional customer service to program applicants
  • Develop a comprehensive understanding of the program’s guidelines, requirements, and strategic direction
  • Document activities and homeowner communications in the program’s database
  • Review eligibility documentation provided by program participants in the application portal
  • Manage and execute workflows within the program’s database
  • Ensure quality, completeness, and on-time delivery of all assigned tasks
  • Maintains and utilizes standard operating procedures for all daily tasks
Qualifications:
Highly organized and detail oriented
Knowledge and proficiency in Microsoft Office products
Able to multi-task within a fast paced and ever changing environment
Strong time management skills
Strong written and oral communication skills
Customer service skills
Education:
Bachelor's degree preferred, but not required

Salary.com Estimation for Public Assistance Case Management Specialist in Santa Fe, NM
$81,256 to $97,866
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