What are the responsibilities and job description for the Office Supv position at Beaumont Health?
GENERAL SUMMARY:
This position is responsible for the efficient operations of the department's clerical support staff. In addition to performing clerical work-related duties, this position schedules subordinate staff, assigns work duties and enforces departmental standards, policies and procedures. Oversees staff interaction and operational integrity with the system.
ESSENTIAL DUTIES:
1. Ensures adequate staffing through scheduling, delegates duties/work assignments, checks staff's work quality/quantity.
2. Supervises office operations for compliance with established standards and policies.
3. Directs the work of assigned staff, completes job performance evaluations and makes recommendations.
4. Coaches, counsels and disciplines employees as necessary.
5. Participates in the hiring and discharging of employees in the department.
6. Responsible for coordinating, developing and maintaining effective efficient work flow processes for office operations.
7. May oversee bi-weekly audit of payroll to monitor the accuracy of data input and minimize payroll adjustments.
8. May participate in teaching programs, in-service educational classes and orientation and training of new employees.
9. Prepares and maintains a variety of files, i.e., departmental and/or patient, progress notes, attendance/time-entry.
10. Ensures adequate inventory of office supplies is maintained so that tasks can be completed in a timely manner.
11. Acts as liaison between vendors, contractors and hospital departments for department activities and special projects.
12. Assists the director in day-to-day operations of the department, including identifying ongoing office staff training needs.
13. Performs a variety of clerical functions including typing, recording, filing, answering telephones and computer entry.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
STANDARD QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
A. Education / Training: Requires a minimum or a high school diploma or GED. Secondary education is desired.
B. Work Experience: Requires a minimum of three years of progressively responsible administrative/clerical experience supporting a business office environment. Lead or previous supervisory experience is preferred.
C. Certification, Licensure, Registration: None required.
D. Other Qualifications: Requires effective communication and interpersonal skills, the ability to mentor, coach and lead subordinate staff. Requires the ability to organize the work activities of clerical support staff, maintain a variety of operational records and files; handle employee and physician concerns using effective problem-solving skills. Microsoft Office suite proficient and experience with computerized record systems.