Transfer Center RN

Assigned every third weekend. 2 Holidays per year assigned and rotated.

Shift- 1pm-11:30pm- Afternoon/Evenings

GENERAL SUMMARY:

The Transfer Center nurse facilitates the smooth transition for the patient and their family members into Beaumont Health from referring hospitals, clinics, physicians’ offices with placement in the appropriate level of care bed, coordination of financial screening, and timely, appropriate mode of transport. Transitions to be supported by this position include ED to ED, ED to Observation, ED to IP, IP to IP and direct admissions from physicians’ offices and other healthcare facilities. Works collaboratively with all members of the health care team to promote a patient and family centered approach to health care delivery in alignment with the organization’s mission and values.

ESSENTIAL DUTIES:

1. Analyze the assessment data using clinical judgment to determine appropriate patient placement as well as to provide an accurate picture of the patient and his/her condition for all BH clinicians.

2. Possess and utilize clinical knowledgeable around disease entities, around epidemiological issues that could affect transport, care and placement.

3. Collaborates with patient, family and colleagues (physicians, bed management, transportation) through effective communication to ensure the achievement of positive patient outcomes. Communicates patient care plans and changes to multidisciplinary team, when appropriate.

4. Collaborates with sending and receiving facilities' case management to ensure pre-certifications, authorizations and financial clearance is obtained, where appropriate.

5. Communicates and documents in the patient record in a timely, accurate and concise manner. Documents in transfer software and uses on-call schedules.

6. Follows all protocols, algorithms, policies and procedures for all admissions.

7. Coordinates and communicates with transfer team members -- Transfer Coordinator, Case Manager, Physician, Transport and other related staff – throughout the course of each transfer or direct admission. Has sufficient knowledge about utilization management and internal hospital operation.

8. Promotes a network with other hospitals and sending and receiving facilities to facilitate transfers and share information about patient status, demographic information, beds and specialists while building long-term relationships.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

2. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

3. Supports and adheres to all Beaumont Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

4. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

5. Supports and participates in a collaborative team oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

6. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

7. Completes all required compliance standards that may be department specific and/or identified by the organization.

8. Maintains current licensure, registration and/or certification, as applicable, at all times.

STANDARD QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

· Requires completion of a registered nurse program from an accredited school with an associate’s degree or higher. Bachelor’s Degree in Nursing or other related healthcare field is preferred.

B. Work Experience:

· Must have at least two years training in a critical care, intensive care or emergency nursing. Preferred experience with transfers and direct admit process with patient coming from a variety of care settings.

C. Certification, Licensure, Registration:

· Must have current RN Michigan licensure with no restrictions

· BLS certification required

D. Other Qualifications:

· Excellent verbal and communication skills. High level of customer relationship skills. Ability to work effectively with a team in a changing environment. Knowledge of interpretation and following processes, protocols, and procedures with minimal supervision.

Beaumont offers a comprehensive benefits package to meet your financial, health and life-work balance goals.

• NEW On-demand pay program – powered by Payactiv
• Generous paid time off, holidays and flexible scheduling
• Our employees receive special discounts on a wide range of products and services
• Exceptional health, dental, vision and prescription drug insurance plans
• Relocation assistance
• Generous retirement savings, disability insurance, identify theft protection and even home and auto insurance

WORKING CONDITIONS:

A. Physical Effort:

· While performing the duties of this job, the employee is regularly required to use hands to type, handle, or feel; reach with hands and arms; and talk or hear. This position is a desk based, either sitting and/or standing for an entire shift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Use of call center and communications equipment.

B. Work Environment:

· Normal office environment. Generally good working conditions in an office setting. Frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is subject to continually changing tasks with continually changing deadlines. While performing the duties of this job, the employee is occasionally required to attend both regular and unscheduled meetings.

Our diverse and talented teams of professionals and clinicians don’t just share in the success of our system; they make it possible. Driven by our shared commitment to making our communities healthier and stronger, we are leading the way in health care innovation with relentless ambition and a belief that anything is possible when we work together. 

This is where extraordinary begins. Find out where it can take you and your career.  Apply Now!

Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.