Executive Housekeeper

Beck Legacy Group
Prescott, AZ Full Time
POSTED ON 3/7/2024 CLOSED ON 4/5/2024

Job Posting for Executive Housekeeper at Beck Legacy Group

This position is responsible for overall cleanliness of the hotel including guestrooms and public areas as well as ensuring guests satisfaction regarding cleanliness. This position is also responsible for responding to guest needs, ensuring safety and security of guestrooms, and maintaining inventory and cost controls. Housekeeping manager is also responsible for selecting, training, maintaining and managing a motivated and skilled staff.  This position is expected to establish a friendly atmosphere of superior guest service and product quality as well as providing an exemplary performance for staff to follow.

Essential Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.  
  • Maintains company cleanliness standards for guestrooms and public areas and performs inspections to ensure standards are met.
  • Manage the distribution of the daily workload to housekeepers, laundry attendants and housemen.
  • Check applicable daily reports and keep necessary daily records.
  • Hire and train staff in all aspects of housekeeping, including guest service.
  • Manage the daily inspection of guestrooms.
  • Maintain key control
  • Manage lost and found items, records and return shipments.
  • Maintain the cleanliness and organization of work areas and break room.
  • Schedule employees.
  • Document, write and manage records of disciplinary actions such as Records of Conversations, Written Warnings and Termination Notices.
  • Write and manage records of 90-day and Annual Reviews for housekeeping department employees.
  • Ensure housekeeping personnel files are correct and up to date.
  • Utilize ongoing safety training to minimize L&I claims.
  • Track financial and operating information on an ongoing basis.
  • Us PO for orders over $1000.00.
  • Order cleaning supplies, equipment and laundry chemicals.
  • Prepare PO for all linen orders.
  • Maintain inventory of supplies and ensure staff follows proper inventory/cost control procedures.
  • Understands “right to know” laws which apply to housekeeping supplies and chemicals.
  • Approve and code department invoices and return to GM for processing.
  • Attend management meetings.
  • Any additional duties as assigned or requested by management.
  • May perform any housekeeping duties.
 
Job Qualifications/Requirements
To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job.  
 
Education/Experience: to perform this job successfully, an individual must have: 
  • A High School Diploma or a General Education Degree.
  • A minimum of  3 years related experience and/or training or an equivalent combination of education and experience.  
 
Certificates/Licenses:  to perform this job successfully, an individual must have: 
  • Valid Driver’s License and a bondable driving record.
 
Physical Abilities:  To perform this job successfully, an individual must be able to:
  • Regularly  sit, stand, climb, walk, lift, pull/push, carry, grasp, reach, stoop/crouch, crawl, talk, hear, or smell.  
  • Clearly see up close and up to 20 feet, with or without corrective lenses and differentiate between colors (no color blindness)
 
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: 
  • Adaptability:  ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability:  ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Computer/Technical Ability:  working knowledge of: 
  • Word Processing software
  • Spreadsheet software
  • Brand Specific Software
  • Dependability:  ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
  • Judgment:  ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
  • Language Ability:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry.
  • Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Problem Solving Ability:  ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
  • Quality Management:  ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others;  ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work 
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory Skills:  ability to carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.  Applicable supervisory responsibilities include: 
  • Interviewing, hiring, training, and coaching employees.
  • Planning, assigning and directing work.
  • Reviewing performance.
  • Appraising/disciplining employees when necessary.
  • Addressing complaints and questions and resolving problems.
 
This job supervises all employees in the Housekeeping department.  
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