Housekeeping Manager

SUMMARY

Responsible for assisting in supervising the day-to-day activities of the Housekeeping Department in accordance with current Federal, State and local standards, guidelines and regulations governing the facility, and as may be instructed by the Director of Housekeeping ervices, to ensure that the facility is maintained in a clean, safe, and comfortable manner.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Supervise the day-to-day housekeeping functions of assigned personnel.

2. Assign personnel to specific tasks in accordance with daily work assignments.

3. Coordinate daily housekeeping services with nursing service when performing routing cleaning assignments in resident living and/or recreational areas.

4. Ensure that personnel are performing assigned tasks in accordance with established housekeeping procedures.

5. Ensure that assigned work areas are maintained in a clean, safe, comfortable and attractive manner.

6. Ensure that housekeeping personnel follow established safety precautions when performing tasks and when using equipment and supplies.

7. Ensure that established Infection Control practices are maintained when performing housekeeping procedures.

8. Coordinate routine/terminal isolation procedures with nursing service.

9. Working with the CEO, establish housekeeping standards.

10. Working with the CEO, standardize the methods in which work is accomplished.

11. Assist in developing procedures for performing daily housekeeping tasks.

I2. Interpret department policies and procedures to new housekeeping personnel.

13. Assist in the orientation and training of housekeeping department personnel.

14. Train assigned personnel in the proper techniques of mixing chemicals, cleaning disinfectants, solutions, cleaning methods, use of equipment, etc., as directed.

15. Review complaints/grievances of department personnel and make oral/written recommendations and reports to the CEO.

16. Counsel/discipline assigned personnel as requested or as necessary. Report such actions to the CEO.

17. Report absenteeism and tardiness daily to the CEO.

18. Report all hazardous conditions or equipment to the CEO.

19. Ensure that equipment is cleaned and properly stored at the end of the shift.

20. Recommend equipment and supply needs to the CEO.

21. Scheduling work assignments, preparing cleaning schedules, etc. Revise as necessary.

22. Ensure that work/cleaning schedules are followed as closely as practical.

23. Ensure that fire protection and prevention programs are maintained by department personnel in accordance with our Fire Safety policies and procedures.

24. Conduct daily inspections of assigned work areas to ensure cleanliness and sanitary conditions re maintained.

25. Ensure that an adequate supply of housekeeping supplies is maintained in utility/janitorial closets to perform daily tasks.

26. Meet with assigned personnel monthly to assist in identifying and correcting problem areas, and/or the improvement of services.

27. Review and evaluate the work performance of assigned personnel. Make recommendations to the CEO.

28. Maintain the CONFIDENTIALITY of resident care information.

29. Ensure that the patient’s/resident’s personal and property rights are maintained by assigned personnel.

30. Provide leadership, follow instructions and take suggestions (constructive criticism).

31. Submit accident/incident reports to the CEOon the shift in which they occurred.

32. Assume the administrative authority, responsibility and accountability of directing the Housekeeping Department.

33. Implement recommendations from the Infection Control and Safety Committees as directed/necessary.

34. Participates in the overall quality assessment and improvement program activities.

MARGINAL FUNCTIONS

1. Review position description and duty assignment with new department personnel as directed/necessary.

2. Assist in demonstrating new products, cleaning techniques, etc., as directed.

3. Participate and assist in department studies and projects as directed.

4. Perform administrative requirements (i.e., completing necessary forms, reports, etc.,) and submitting to the CEO as directed/necessary.

5. Attend departmental and staff meetings as directed or called.

6. Perform other duties that may become necessary/appropriate to ensure that the facility is maintained in a clean, safe and comfortable manner.

EXPOSURE RISK

The Housekeeping Supervisor is at high risk for exposure to blood and body fluids.

QUALIFICATIONS

1. Some high school is required.

2. Must have knowledge of the methods and techniques of handling and serving food.

3. Must have knowledge of sanitation practices relating to food handling.

4. Must have the ability to follow diet lists, portion foods as specified, and serve food in an appetizing manner.

5. Must possess the ability to positively interact with staff, residents, family members, visitors, government agencies, and the general public.

6. Must have the ability to read, write, speak, and follow written and oral directions in the English language.