Job Posting for Customer Service Representative (FT) at Bee Green Recycling & Supply, LLC
THE POSITION:
An Outdoor Customer Service Rep assists our customers and vendors at a busy Landscape Supply Yard. This position requires excellent communication, striving to meet and exceed expectations courteously. Assisting customers may involve educating them on products/services, helping customers sort through loose stones, escorting them around the landscape supply yard, obtaining objects off high shelves, loading their vehicle with purchased material, and so on. The Rep is trained to safely operate small equipment such as forklifts and wheel loaders. This position is physically demanding, in all weather conditions, and requires candidates to lift or stand the entire shift.
Position Requirements:
At least 18 years of age and legally eligible to work in the United States;
Valid Class C Driver’s License;
Ability to work in various weather conditions with exposure to heat, cold, wind, and rain;
Professional working English;
Able to perform physical requirements of the job, including prolonged physical exertion, standing, reaching, bending, pushing, and pulling. Able to handle objects of unique shapes and sizes and weigh up to 50 lbs repeatedly throughout the day, and up to 75 lbs occasionally.
Core Responsibilities:
Safely load customer vehicles by operating wheel loaders, forklifts, and other equipment;
Educate customers on the products and services provided by Bee Green. This includes a general knowledge of bulk landscape materials, hardscape materials, sod & artificial grass, etc;
Perform pre-rental inspections of equipment, and help customers understand the safe operation of rented equipment;
Daily pre-op inspections of equipment and document inspections in the company’s fleet management software;
Follow all requirements of this Safety Sensitive Position, including consenting to be part of a random drug screening program to promote a drug-free work environment;
Maintain the ability to problem solve and manage customer complaints professionally;
Fill 50-75 lb bags of landscaping material, including rocks, sand, and mulch;
Work safely to safeguard the health of yourself and others by following all stated company policies and “common sense” precautions;
Keep company facilities, clean and organized;
Review deliveries that will be performed by the Company each day and begin preparation of materials to ensure timely delivery
Manage daily schedule to ensure required rest period breaks and lunch breaks are taken on time and by California labor laws;
Perform all essential job functions by the Company’s stated mission and Core Values;
Other duties as requested.
Preferred Qualifications:
Experience operating small equipment such as forklifts or wheel loaders;
Experience in customer service;
Experience operating outdoor power equipment;
Bilingual.
Bee Green Recycling & Supply, LLC is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
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