Female Client Service Technician/Lab Tech - ST. GEORGE

Female Client Experience Technician/Lab Tech Job Description

Would you like to make a difference in addiction and mental health issues that so many people are facing? Here at Beechtree Diagnostics, we believe that it’s not just a test, it’s the difference in a person’s life. Are you interested?

We have full-time observed Urine Specimen Collector/Lab Tech positions for female employees open in St. George, UT. Workdays and hours are as follows: Monday through Friday, hours vary 9:00 am –8:00 pm. This position is considered a field position performing the duties of on-site urine specimen collector. The position is also responsible for acting as a liaison between clients, patients and the Draper based Laboratory. $16-18 per hour.

Requirements:

• Perform observed laboratory specimen collection on all patient age groups.
• Ensure specimen workflow from a logistics standpoint that meets the needs of the company.
• Manage supplies and inventory for assigned account/location.
• Provide excellent customer service to your assigned account while maintaining focus on the needs and expectations of the company.
• Ensuring the highest quality standards are maintained while showing independent judgment and good reasoning ability.
• Effectively work with internal departments to resolve issues. Must have interpersonal skills to gain cooperation with other departments and foster continuous improvements.
• Prepare reports, presentations, and other information summarizing work activities.
• Coordinate and work closely with client services and laboratory staff to troubleshoot, and improve specimen collection processes, or any issues.
• Ensure all processing documentation is complete and reviewed as required.
• Specimen processing for testing and shipment to laboratory.
• Interface with assigned account and internal departments to ensure timely resolution of Missing Information (MI) and Error Processing (EP) issues.
• Must ensure compliance with federal and state laws, including HIPPA, as well as adherence to Company policies and procedures.
• Ability to travel locally.
• Other duties as assigned.

Experience & Skills

• Must be able to organize, prioritize, and direct work responsibilities.
• Demonstrate excellent organizational, communication, and interpersonal skills in a professional manner.
• Be a team player and capable of working under pressure without compromise.
• Demonstrate problem-solving, diagnostic, and analytical abilities to troubleshoot any processing issues.
• Must demonstrate excellent communication skills, both verbal and written.
• Exceptional attention to detail and record-keeping, ensuring recorded data is accurate and clear.
• Must be able to adapt to new processes and procedures and demonstrate compliance with applicable changes.

Qualifications & Educational Requirement

• Must be able to pass a Department of Health & Human Services (DHHS) background check
• High School Diploma or equivalent required.
• Specimen collector experience preferred.
• Knowledge of medical terminology and laboratory information systems experience preferred.
• Intermediate computer skills

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical laboratory

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person