Staff Supervisor

Behavioral Health Network, Inc.
Springfield, MA Full Time
POSTED ON 4/24/2024

Join our team of competent and compassionate professionals as a Staff Supervisor in the One Care program at Behavioral Health Network!

The Staff Supervisor oversees a team of Care Coordinators and ensures high quality services are
provided to adults with medical, behavioral health and/or substance use issues.

Your experience, knowledge and great skills will support the One Care program with the following:

  • Ensuring their team understands and meets all contractual requirements including member contacts, care plan completion, connecting members to needed supplies and services and maximizes program performance incentives.
  • Maintaining effective and collaborative communication with members, funding source, staff, nurses, program leadership, and stakeholders.
  • Providing high quality supervision to the staff on their team.
  • Ensuring Care Coordinators deliver high quality services to members.
  • Facilitating regularly scheduled care team meetings.
  • Identifying member safety issues and takes appropriate measures to promote safety in
    consultation with supervisor, program leadership, and/or Emergency Services.
  • Ensuring staff complete all documentation as required.
  • Providing direct services to members, including outreach in the community as needed.
  • Ensuring new staff receive effective orientation and on-boarding training.
  • Completing all other responsibilities as required by supervisor.

Who are we?

One Care Program:

One Care holds each individual at the core of what it does. Through the coordination and integration of care, One Care assists adults ages 21-64 with medical, behavioral health, or substance abuse concerns in navigating the health care system and improving their health outcomes.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

What are we looking for in a Staff Supervisor?

Qualification/Requirements:
  • High School Diploma or GED required along with 2 years of relevant experience.
  • Bachelor’s Degree in related mental health field preferred.
  • Previous management experience preferred.
  • 2 years of experience working in human service field required.
  • Valid driver’s license required.
  • Vehicle should be Registered and inspected in accordance w 540 CMR 4.00.
How do I apply?
If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
**NOTICE**
In accordance with the BHN’s Mandatory Influenza Vaccine policy - all staff, interns, temps, residents, and contractors are required to be fully vaccinated during flu season (defined as October 1st – through end of flu season as announced by the CDC) no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.
Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents, and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

Salary.com Estimation for Staff Supervisor in Springfield, MA
$71,358 to $99,580
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