Front Desk Coordinator

Are you known for your friendly nature and calming presence that creates lasting impressions for clients?

If you enjoy providing delightful experiences, we invite someone like you to consider the role of Front Desk Coordinator at our upscale window-covering showroom in Norwell, MA!

As the Front Desk Coordinator, you'll be the linchpin, orchestrating day-to-day operations at our state-of-the-art showroom. Collaborating closely with the sales team, your role is to be the client concierge from initial onboarding to final installation.

The Offer

• $20 - $23/hour
• Health Insurance (eligible from first day of employment)
• Vision Insurance
• Dental Insurance 
• PTO
• Sick days
• Paid holidays
• 401k with Match
• In-depth paid training and professional development opportunities
• Great work culture!

Day in the Life

• Greet customers warmly as they enter the showroom and assist them in booking in-home consultations.
• Qualify leads, schedule design consultation appointments, and effectively promote products and services.
• Track open leads, report close rates, and continuously improve reporting methodologies.
• Calendar management, schedule all in-home consultations for designers and installations throughout the week.
• Maintain a professional image of the showroom, office, and displays through weekly light cleaning.

Qualifications

• 2 years experience in an office environment. 
• Experience and proficiency with Google Workspace, Quickbooks, Microsoft Office
• Communicative, excited to greet customers, and excellent with all forms of communication.
• Detail-oriented, driven, direct, and independent. 
• Works at a fast pace, following processes, with resilience under pressure. 
• Maintains a high level of integrity in adherence to policies, procedures, and professional conduct.

Apply Now! We are excited to connect with you.

About the Company: A well-established leader in the window treatment design market serving Boston, Metro West, the South Shore, Cape, and Islands. They believe in exceptional customer service and working with a team that treats everyone like family in and outside of the company.

Behind The Design and affiliated organizations are equal-opportunity employers committed to embracing diversity and inclusion.