The Cosmetic Beauty Advisor reports to the Sales Team Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.
Job Functions
Sales - Responsible for : Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events / pre-sells / GWP’sDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in area
Customer Service - Responsible for : Meeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer information
General Responsibilities : Maintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and / or as requested by Sales Team Manager / Assistant Store Manager / Store Manager.
Assist with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager, where appropriate
Position Contribution Level :
Intermediate Level
Minimum Education & Experience :
No education requirement
Experience in retail preferred
Excellent communication skills
Preferred Education & Experience :
Knowledge & Skills
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Physical
Ability to use computer keyboard, standard telephone and other related business equipment
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Ability to apply treatment / make-up to customers face
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