Mortgage Servicing Foreclosure Bankruptcy Manager

Mortgage Servicing Foreclosure/BankruptcyManager

Company Information:

Bell Bank Mortgage is backed by the financial strength of one of the nation's largest independently owned banks. Founded in 1966 in Fargo, North Dakota, Bell Bank has more than $10 billion in assets and full-service banking locations in Arizona, Minnesota and North Dakota. Bell has empowered more than $25 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Originally founded in 1880 by early Minneapolis civic leader David C. Bell, Bell's mortgage division today has thousands of family mortgages to its name. Bell Bank Mortgage has been in Arizona since 1997 and is actively expanding, most recently opening locations in New Mexico and several other regional offices.

Bell Bank has been recognized as a top bank and a top financial workplace byAmerican Banker, ForbesandFortune, and has been named among America's top mortgage employers byNational Mortgage Professionalmagazine.

If you want to work for a strong, growing, forward-looking organization with world-class employees, this is the place for you.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• “Paying it forward” by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This position is responsible for ensuring high-levels of productivity, efficiency, compliance and service levels for the mortgage servicing default department. The role is responsible for adherence to all investor requirements for foreclosure and bankruptcy; ensuring all foreclosures are initiated and completed within timeline compliance. The role is responsible for compliance with all laws and regulations; oversight of foreclosure timeline management, approval of all foreclosure and bankruptcy referrals, approval and execution of foreclosure and bankruptcy related documents, post-sale claims and REO processes.

Primary Duties:

• Responsible for overseeing the foreclosure, bankruptcy and claims efforts of all 1-4 Family 1st mortgage Real Estate loans serviced by the Mortgage Servicing Department.
• Responsible for the monitoring of updates to all investor sites and any state requirements for delinquent processing.
• Responsible for hiring, training, coaching and discipline of staff, as needed.
• Responsible for the administration of 1-4 family bankruptcy and for maintaining the bankruptcy log. This individual will work with the bankruptcy trustee on any reaffirmation agreements, workout agreements, surrendering of the collateral, etc. Process all bankruptcy MSP system updates.
• Responsible for working with legal counsel on any loans where we may have to initiate foreclosure proceedings and deed in lieu transactions. This individual will be responsible for ensuring we are in compliance with all applicable laws and regulations as well as accounting and investor guidelines.
• Work closely with Loss Mitigation Manager on loan hand-offs to foreclosure department.
• Work closely with Payment Processing for Ch. 13 trustee payment applications.
• Responsible for the oversight of entries to OREO for repossessed properties.
• Oversee timely payment of REO related expenses, (taxes, maintenance, utilities, etc.)
• Oversee post-sale claims processing
• Responsible for attorney audits and any other third party audit requirements for the delinquency process.
• Regularly report the status of the bankruptcy and foreclosure accounts to the Mortgage Servicing Default Administration Manager.
• Conduct reviews of positions supervised to identify training needs and accuracy.
• Responsible for updating and maintaining Policies & Procedures quarterly.
• Responsible for training, implementation and ensuring procedures are written on new methods/products/projects.
• Review and respond to internal audits related to foreclosure and bankruptcy processes.
• Serve as a resource to the Default Administration Manager to research and resolve problems.
• Serve as a backup to department positions as needed. Conduct training on new hires and various other training as necessary.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Perform other duties as assigned.

Job Skills Required:

• Expert-level knowledge of mortgage foreclosures, defaults and bankruptcies.
• Previous experience in a supervisory or management role.
• Expert-level knowledge of compliance and regulatory requirements relating to default and late-stage collections.
• Advanced skills in computers and related software programs including, but not limited to, Windows XP and Microsoft Office, and ability to effectively use them.
• Experience with Black Knight's MSP Servicing System
• Team oriented with effective communication skills
• Ability to prioritize workload to meet deadlines
• Ability to delegate and lead a team
• Possess excellent problem solving skills
• Detail-oriented and organized

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer