What are the responsibilities and job description for the Customer Service Representative position at Bellevue Healthcare?
Start with YES!
Yes, we will help; Yes, you've come to the right place; Yes, we will take care of you and the people you care for; Yes, we take care of each other.
Our team and our clients are a unique community. For over 20 years, we have served the PNW community with a team of compassionate, knowledgeable and thorough individuals willing to help our clients make their days a little better. Our mission is to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our customers know we care.
Bellevue Healthcare is locally and privately owned. With over 18 retail locations throughout WA, OR and ID and as one of the fastest growing companies in the Puget Sound, our goal is to impact the lives we come across and take care of our communities we serve as well as encourage and provide opportunities for each team member to grow and branch out within our organization.
- Demonstrate a Service First mentality as it relates to listening, supporting and meeting customer expectations
- Possess people skills with an emphasis on communications, planning and personal accountability
- Be detail oriented and capable of managing multiple tasks
- Willing to learn, grow and adapt effortlessly
- Have Strong PC skills and excellent written and verbal communication
- A front-line team member who interacts with our referrals and patients on the phone and in store
- Recommending medical equipment to our clients and completing necessary documentations
- Verifying Insurance Coverage and Eligibility
- Filing, faxing, scanning and data entry
- Assisting with walk in customers as needed
- Other duties as assigned
- Strong Customer Service Experience
- Administrative/Office Experience
- Strong Written and Verbal Communications
- Computer and Office Equipment Savvy
- Willingness to grow and learn
- DME knowledge, a plus
M-F 8:00 am to 5:00 pm, with rotating Saturdays
Benefits: Medical, Dental, Vision, Company Match Retirement, Generous Paid Time Off
100% Tobacco and Nicotine free workplace,
"Great Opportunity is missed by most people because it is dressed in overalls and looks like work."
Location
Bremerton , WA, US
Pay Rate
$20-$22
Tax Term
Salary : $20 - $22
