Hearing Care Practitioner

Six-Figure Income Potential! Paid training! Bonus Opportunities!

For over 80 years, Beltone has been “Helping the World Hear Better" and has consistently achieved the highest customer care satisfaction ratings. A global leader in hearing healthcare, Beltone is currently seeking dynamic and motivated Sales Professionals to join our team and launch a rewarding new career.

*Signing Bonus available for qualified, licensed candidates. *

Summary

Your main objective as a Hearing Care Practitioner, or HCP, is to professionally manage the patient process, which includes testing and fitting prospective hearing-impaired individuals and managing the assigned office(s) and support staff. You are also expected to obtain goals and targets, which are set according to the business plan for your location(s). You are responsible for providing outstanding patient experiences and maintaining high standards of patient care to ensure repeat and referral business.

Responsibilities

• Conduct and complete hearing tests on prospective customers for potential hearing loss. Complete hearing evaluations that must include sound field, air/bone conduction, SRT, LDL, and MCL.

• Fit prospective clients with Beltone hearing instruments.

• Make recommendations to clients as to the make and model of the Beltone product based on their hearing loss and lifestyle needs.

• Train clients to use hearing aids or other augmentative communication devices.

• Provide appropriate follow-up care for all patients including a checkup schedule and IMAR procedures. Ensure the BelCare promise, an elite standard of service, is provided to every patient.

• Manage assigned office(s), including supervision of Patient Care Coordinator (PCC), and the ability to perform all PCC job duties.

• Achieve financial success by ensuring Point-of-Sale and Cash Management procedures are executed.

• Track and provide feedback on all referrals from marketing initiatives.

• Ensure that employees follow all Beltone corporate policies, procedures, and pricing programs.

• Maintain a clean and professional work environment.

Qualifications

• Must have a high school diploma or equivalent.

• 18 years old

• Candidates holding a current license to dispense hearing instruments are encouraged to apply, but we will provide paid training to qualified candidates.

• Unlicensed candidates must pass all the necessary exams to obtain a license to dispense hearing instruments as required by the state in which you will be working within a specified timeline.

• Exceptional customer service skills.

• 1-2 years sales experience preferred.

• Ability to build rapport with clients.

• Strong negotiation skills.

• Must have the ability to communicate test results both in writing and verbally.

• Must be able to present a professional appearance.

• Must be able to stand and/or sit for extended periods of time, throughout the day, as required.

• Must have good dexterity in both hands.

Compensation & Benefits

• Six-Figure Income Potential (Training Salary, Salary plus Commission, & Full Commission Opportunities)

• Bonus Opportunities

• Health, Vision, Dental, Life Insurance, Short-Term & Long-Term Disability, FSA and More

• 401(k) Plan

No phone calls or staffing agencies, please.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• No experience needed

Incentive pay type:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• San Antonio, TX 78224: Relocate before starting work (Required)

Work Location: In person