What are the responsibilities and job description for the Hearing Care Professional -- Licensed or Trainee position at BELTONE?
Hearing Care Professional -- Licensed or Trainee -- Full-Time or Part-Time in Boone/Western NC mountains
Beltone, a global leader in hearing healthcare is currently seeking a motivated and effective Hearing Care Professional to join our team. A Licensed Hearing Care Practitioner is preferred, but we will train the right candidate.
At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. As a Hearing Care Professional, you sell hearing instruments by educating patients on their individual hearing loss and the technology available to help them hear better.
These offices provide you a remarkable opportunity to help others “Hear More, Do More and Be More”. You will professionally manage and deliver an exceptional patient experience.
Primary Responsibilities:
- Conduct patient comprehensive hearing evaluations.
- Consult with patient and recommend the Beltone Product that best fits their lifestyle.
- Fit patient with hearing aid settings to match their need.
- Educate patients on the use of their hearing aids or other hearing accessories.
- Provide appropriate aftercare with all patients to ensure the highest standard of patient care.
- Ensure the Belcare, our exclusive Nationwide Network of Care, promise is upheld with every patient.
- Secure repeat and referral business through positive word-of-mouth and online reviews.
- Manage the Patient Services Coordinator and be backup office support, as needed.
- Partner with the Owner to lead the office in outreach initiatives; track and provide feedback to show effectiveness.
- Maintain a clean and welcoming office and work environment.
- Meet sales expectations and monthly financial goals.
- Work with Beltone systems and software.
- Follow all Beltone policies, procedures and pricing programs.
Qualifications
- Must have a high school diploma or equivalent.
- Previous dispensing or fitting experience preferred; but will train the right person.
- Current license to dispense hearing instruments in North Carolina; or
- Ability to obtain a trainee / apprentice permit required by North Carolina.
- Proven experience of achieving sales goals.
- Willing to work flexible hours/days.
- Must have good dexterity in both hands.
- Must have the ability to travel between local Beltone offices surrounding Boone, NC.
Competencies
- Commitment to excellence in patient care.
- Exceptional interpersonal, verbal, and written communication skills.
- Ability to work independently.
- Sound decision-making and judgment.
- Value integrity, honesty, and respect for both our patients and our internal staff.
Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. Join us as we hire those who can see the unlimited possibilities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
