Business Applications Manager

We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six stores, across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

We are seeking a highly experienced and strategic Senior Manager of Enterprise Applications to join our team.

Job Summary:

This position oversees the implementation, development, and maintenance of our enterprise applications.

Primary Duties and Responsibilities:

• Develop and maintain the enterprise applications strategy and roadmap
• Manage the implementation of enterprise applications, including Dynamics Finance & Operations, Salesforce CRM, Salesforce Commerce Cloud, and retail
• Ensure that enterprise applications are running smoothly and efficiently
• Manage the development and maintenance of enterprise applications, including upgrades, new features, and bug fixes
• Collaborate with cross-functional teams to ensure enterprise applications are meeting business needs
• Provide technical expertise and support to end-users
• Manage vendor relationships and contracts
• Develop and maintain policies and procedures related to enterprise applications
• Ensure compliance with security and privacy regulations
• Manage the enterprise applications team, including hiring, training, and performance management

Education and Experience:

• Bachelor's degree in computer science, information technology, or related field
• At least 5 years of experience in enterprise applications management
• Experience in Dynamics Finance & Operations, Salesforce CRM, Salesforce Commerce Cloud, and retail

Knowledge and Skills:

• Strong project management skills
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Experience managing vendor relationships and contracts
• Knowledge of security and privacy regulations
• Experience managing a team of developers and/or analysts

Working Standards:

• Hybrid schedule, will be required to work on site in office on assigned days
• Occasional travel may be required

Range: $128,000 - $165,000 per year

Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

The full-time schedule is designed to provide flex staffing during key events and peak selling times.   As a full-time associate, you will be eligible for health and welfare benefits in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as:  vacation, holidays, bereavement and jury duty.  Paid training includes certification from the Gemological Institute of America (following completion of one year service time).  In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer.  We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.